CompuServe Messages

Absence

    23-May-93 22:18:29
Sb: #56953-Absence
Fm: SoftWood 75300,670
To: Steve Setzer 72017,1777
Steve, I thought I answered already, but… I'm not positive on the current policy, you can call (800) 247-8330 (our sales line) and find out what it is. Last I heard, though, was that it cost the user nothing to upgrade provided the user could mail us proof (and appropriate disks) that they acquired the copy on or after February 1, 1993. I need to stress that you MUST call our (800) line and find out what disks you need to send. In order for that department to provide you with better service, we need for you to avoid shipping the whole package (or even all the disks). Call the sales people and find out what they need…it will provide faster service for you and others. Ric Fischer – SoftWood Tech Support Phoenix, Arizona, USA – (602) 431-9151