CompuServe Messages

Hi Mike. Yes, it's me again. I just write to ask you something… if someone write in the forum something positive, you allways are happy, and you give him an answer. If somebody write anything, which is critic, or ask you about the bugs or promised feautures which are not included, you'll NEVER give an answer. I don't find it ok. Sorry, but i think i'm not the only one, which is thinking like this. For a product like IM users need support, that's correct. IM is not a cheap software, nor easy to use. The support itself is not really bad, but what i said before, if there are positive things – then the support is ok. Otherwise…. Well, i don't think that i'll get an answer, but maybe you think about this…