CompuServe Messages

re: "Should I have the rollers replaced, and what would be the cost of the replacement or is there something else which maybe causing the problem?" Try cleaning the rollers with typewriter platen cleaner (office supply stores) and a clean cloth. Then clean the feed guides at the back of the printer — these are the 'fins' that stick out from the back and from the door. The paper may be catching on residue as it travels up. The roller replacement is not indicated by the service note. Don Morris Advanced Toner Service