CompuServe Messages

Melissa, two items: 1) I want to commend you on one of your phone sales reps…. sorry I didn't get here name, but you can check whoever took my order on 1-15-93 for B&P upgrades and that's her. Anyway, I'm sure I sounded like a real complainer on the phone (I didn't mean to), but she kept right on being polite and explaining it all. Very professional person! 2) the reason I probably sounded like a complainer was that I brought up how I was disappointed that there was no 'deal' (ie. cheaper upgrades, free SJ extras, etc) for those of us who purchased the various add-on modules for B&P, now that many of them (the most useful at least) are automatically included in the B&P package. I sort of felt that I had paid for all of them, and now everyone gets them for free. I do understand that I had use of them for a longer time, etc… but somehow that isn't entirely comforting when I think of what they all cost. Oh well, that's life, and I guess I really only wanted to voice my thoughts, not complain. And your salesperson handled the issue very well. Now that I have 'complained' I'll say that I do like your products a great deal, appreciate the continuing support you give them, and let it go at that. Looking forward to the upgrades, and maybe the One Stop Music Shop if it's all its cracked up to be. ttfn –jp–seattle–