CompuServe Messages

You are relating a horror story to me. This is, as described, totally unacceptable and I apologise for this treatment. I will pass along your message to those in charge of such things. I would like to have the original 800 number that you dialed, please. The other two phone numbers you mention are wholly unrelated to 3D Studio. To properly track this down, I need your starting point. To clarify our support policy, we offer direct customer support for 3D Studio only through our authorized multimedia dealers. The dealers can call us directly for help on problems they can't solve. The next level of support is through this forum. I'll be giving your complaint to the support department manager. We'll track all of this down to be sure it doesn't happen again. Please give me the original phone number you started with.