very poor support
24-Jun-93 12:47:31
Sb: #47422-very poor support
Fm: Heinz Schuller 76124,451
To: Bob Prokopp 75270,1205
Bob,
Thanks for your reply. I realize tech support is a service, and I'd have no
problem paying someone to help me design a mesh, but if something in a program
isn't working properly, I would expect to be able to get assistance without
paying a gargantuan support fee.
I'm also finding out that not all dealers are the same, so I'm hoping to find
the ones who will work with us on a reasonable level.
Regards,
-Heinz.