CompuServe Messages

Doug, Here is a copy of the reply that I sent to you last week: Tolek, Very sorry to hear that you are having problems with RAZOR PRO. I hope that I can help you resolve them. If you are not already using version 1.0d of RAZOR PRO you will find it on our BBS – (301) 320 0338. >1) When using an .ani file as one channel of video, with another channel >of sequential .tga's alpha-channeled over this, the final output to .ani >had two places that where jerky and unuseable. We then tried to re-record >the sections that were screwed-up, but they would not change. To see if >this was RazorPro, we then video posted the bad sections from 3ds, and they >worked perfectly. This sounds as though the compression settings for the PAR are not set correctly. You can check these by clicking on the change button next to the PAR ANI compressor name on the final output settings dialog box. Make sure that the Q factor is 23 and that the block limit is 240. >2) When trying to make a .prj file with both .ani's and .wav's, the >video was jerky in a few spots, and the sound was extremely bad. I spoke >with tech support about this, and tried all the suggestions given by them, >to no avail, as the .wav file was recorded uncompressed, I made sure the >settings were OK, etc. I have also upped the buffer on the par to 1500, etc. For video jerkiness and quality see above. For audio quality please tell me if you put a single track of audio on the timeline then make out a final file which is an audio file with 44.1, stereo, 16 bit quality whether the audio is still bad. Please let us know the results of this is. >Two other things, the stuff composited from sequential .tga's to the par >was slightly darker (especially the alpha channeled transparencies) than >the stuff video posted from 3ds. Is this due to a gamma setting, and is >there a way to set the gamma output in Razor Pro? Are you comparing like with like here ? Did you try compositing the same exact images ? Please let us know the results of this. >Also, while making a series of sequential .tga's with RP, when there was >only a single channel of images with no transition, RP would only save a >.tga file with a size of 0, and no image. Why is this and is there a fix? Are the input and the output file names the same ? Please post the results of the above tests to : tech-support@in-sync.com Jamie Carr in:sync