#PVR problems
22-Jul-95 13:50:30
Sb: #181374-#PVR problems
Fm: James M. Murphy 71165,1321
To: Peter Knowles 71610,617
Peter,
>> As for the problem you mentioned about skipped frames DPS assured me there
would be no "patches" or bug fixes for the Win 3.1 version. <<
Peter, I'd like to know who at Digital told you this.!!
I'm the Dealer for the Digital PVR System that Terry purchased and I can tell
you that I've been talking to Scott at Digital as well as Brad Nogar and Both
of them have assured me that they are working on a "Fix" for the Dropped Field
Problem that has been showing up on several of these installations.
Digital knows it's their Problem and they are working very hard to
fix this.
They have told me this in no uncertain Terms!
If someone at Digital told you that they weren't then I think you owe it to me
as a Dealer and the rest of the forum to post this as an open message.
I can't see why Digital would even think of not solving this problem in the
Windows 3.1 Version because not everyone is going to automaticly jump to
WindowsNT right now.
It would Kill their sales as well.
What you have Posted really should be addressed in the open forum so that
Digital has a chance to respond to this as well as all the other dealers that
are dealing with this problem.
Could you please tell us who told you that this problem was being "ignored".
James M. Murphy
James Murphy Consulting
Green Bay, Wisconsin.
Murph'