CompuServe Messages

#Supra 2400 Problem

    20-Aug-88 15:58:27
Sb: #Supra 2400 Problem
Fm: George Brickner 70040,104
To: ALL
I'm having an interesting problem with my new Supra Modem 2400 and Whap! as well as ACCESS!. It works perfectly at 300 and 1200 baud, but has problems making more than one connection at 2400 baud. I previously used a Practical Periphials 2400 SA modem which (although a little flakey at times) did not exhibit this problem. I am using the following parameters: &F – Reset to factory defaults L3 – High volume &C1 – DCD ON when carrier present &D2 – DTR OFF hangs up modem This is the problem: I can usually make ONE connect at 2400 baud after boot up. Subsequent connections dial normally, CIS answers with carrier, but the Supra does not detect carrier. It just sits there. It continues to sit there while CIS disconnects and the dialtone returns. After a while, Whap! will timeout and try again. Sometimes the Supra will actually return "NO CARRIER". Powering the modem off and on has no effect. Exiting Whap! and restarting seems to fix it. Why? I don't know. This modem is on a line with one other phone. I did NOT call the phone company to tell them I was adding the Supra. As far as they know, I still have and old Hayes 300 and a cheap Shack phone. I thought I'd get a few opinions before I packed the Supra up and sent it in for repairs. Geo