CompuServe Messages

Erik. I think you are so right. I for one feel that the least NewTEk can do is inform those customers they have not contacted and offer them the chance to upgrade as they promised, if the customer declines then OK. I for one refuse to pay full retail price for an "upgrade" which I was offered at $149. I am afraid that this is the first time I have come across a company so keen to frustrate it's current user base. It is sad and from everything I know about customer service will just hurt NewTek in the future. I would certainly like more than a "pasted copy of a NewTek message" from Chuck (or dare I ask …Marketing) as a response to my question concerning getting the upgrade as committed for those not informed. This will probably be my last public posting on this but I needed to vent my anger and disbelief at NewTek. I am hoping for a positive ending to this tale ! Muir Cyberstormed A4000/Mac Quadra 900 The original Taunus Amiga