CompuServe Messages

WP Problems

    24-Oct-87 14:56:22
Sb: WP Problems
Fm: Chris Kennedy 70645,122
I bought a copy of WordPerfect on Thursday and have been having a lot of problems since. When I tried to install the program I discovered that the WP disk was actually a mis-labelled copy of Learn. I called the Tech Support number (BTW why are the hours not those in the manual?) and was told to call Softcopy. I called the number I was given and it was the Animal Shelter. I called T.S. back and finally convinced them to send me a new disk, although they said it wouldn't be shipped until Monday and by UPS ground. Friday evening I decided to copy the other three disks and found that the Speller disk was unreadable. I tried to reach T.S. today (Saturday) but got a recording saying to call back during normal business hours, although the manual says they're there on Saturday. I am a very(!) dissatisfied customer. Is this your normal way of doing business? Chris Kennedy