CompuServe Messages

Do most dealers refuse to let you try the software in the store? I thought most do. I know that some places have shrink-wrap machines, so they can put it back on the shelf without anyone noticing. I'd say, don't buy it if you haven't seen a demo or tryed it yourself. On the other hand, some people abuse this priviledge, and go to a dealer to see the product, then order mail order. then who's screwed?