CompuServe Messages

#NEC LC-890

    23-Oct-88 22:19:04
Sb: #NEC LC-890
Fm: Jeff Galloway 76137,2246
To: All
We've had a NEC LC-890 since May '88 and since that time we've had the following persistent print quality problem: graphics and large size fonts on the left side of the page often print in a smudged condition, that is, there will be a dark shadow around the graphic. We've reported the condition to NEC's warranty service and have been told simply the clean the machine & that sometimes we may need to clean the machine after every graphic to avoid the problem! Cleaning usually, but not always, helps. For instance, right now we're having an impossible time trying to print a Pagemaker document because the graphics on the right side of the page keep smudging no matter how many times we try to clean the printer. Has anyone else had this problem? Can anyone offer any suggestions?