#PageStream Follies
29-Oct-91 21:58:22
Sb: #38637-#PageStream Follies
Fm: Soft-Logik Tech Support 76004,1676
To: Barry Massoni 73260,1413
Thank you for your honest comments. We don't like to get into arguments of
this sort online. We're here to help, not to argue. Our software is
thoroughly tested by dozens of people who do not work for Soft-Logik. These
are real users. Each version has a multitude of bug fixes. Version 2.1 is
the most stable version of PageStream to date. The demo version you say is
so stable is always identical to the release version except for the Save
}icommand I believe.
}iIf you are having problems with printing, why don't you post your
problems or call us and we will help you overcome them. There is obviously
a problem somewhere and we would like to help. If you need immediate help,
call our technical support line (the number is inside the cover of the
manual on the back of the title page. We also have a BBS dedicated to
customer support.
}iAnd, by the way, we are not in this for the money. We truly love
publishing }iIf you knew the effort that goes into creating a program such
as PageStream, then you would know that it can't be for the money.
Memory: PageStream 2.1 has a real problem with 1 meg machines. Not because
memory is tight (which it is) but because it doesn't stop you from crashing
before it crashes. This is a known problem and will be fixed in 2.2. PgS
should not crash when you run out of memory. Sorry, but we can't fix it in
2.1, you'll have to wait for 2.2 which is a free upgrade and which will be
mailed AS SOON AS IT IS THOROUGHLY TESTED.
No, we didn't set out to write a 2 meg program and then sneekily marketed
it as a 1 meg program. PgS used to required 512K and has grown as users
demanded more features. We are trying to keep it down to running in 1 meg,
and we will continue to improve its modularity in the future to save you
even more memory.
On memory: the memory requester gives you two figures. The system free
space tells you how much memory you have left. The largest block limits the
size of a graphic which you can import. Say you have two megs of system
space ~r}ileft, but only a 1 meg free block size. Then you try to import a
400K