CompuServe Messages

#C= Service Sucks

    05-Oct-93 19:31:18
Sb: #C= Service Sucks
Fm: richard berry 71562,2510
To: all
Has anyone actually spoken to a human being at the C= Express number? All I get is 'Were sorry all our reps are busy, please try back later, CLICK'. It really irks me that C= has such poor customer support. I have 'Fool's Gold Service' until next month when it expires. I would like to contact someone at C= about getting my screwed up a4000 Buster chip replaced before that time. The dealers in my area (Washington DC metro area) won't offer any solutions other than call C=. The other thing that irks me is that C= may only fix my buster problem (All 4000's sold before May 1993 have it too) if i buy their rare 4091 scsi board. I don't want/need that hardware at this time but I am planning on buying hardware in the future that will have Zorro III ability. Zorro III will not work on my a4000 due to a bug in the Buster Chip that existed at the time I bought my a4000. If C= does not fix the crippled computer they sold my last year, this will absolutely be my last C= product. The Amiga is a fine machine, but C= is giving it and their customers 3rd rate support. ps. Did C= lay off their customer support reps? Is that why I only get to talk to a machine. mebbe I should invest in a Next computer?