#Sanyo
Again, sorry to hear about your unfortunate experiences, re:
Truevision. You've got Greg's side of it, now here's mine:
CSA is a Truevision Master Dealer (purchasing direct), presumably both
due to the quantity of sales & quality of support on their products
since 1985. So, yes, we usually get good technical response from
Truevision, perhaps because of the age of the relationship. Certainly
things have been weird as the Rasterops on & off merger finally
happened, and changes occurred in the distribution system.
BTW, as Master Dealers, we are able to resell product to dealers who
wish to purchase product from us, rather than your working through a
national distributor (like Tech Data, Access, Ingram, etc.).