#Sanyo GVR-S950 sucks
30-Oct-94 17:12:26
Sb: #131083-#Sanyo GVR-S950 sucks
Fm: James M. Murphy 71165,1321
To: Paul Sanford [LVL5] 75144,2354
Paul,
For What it's worth our dealerships Sanyo GVR-S950 started exhibiting "Tearing"
at the top of the screen and this almost appeared "overnight", not something
that we could see as something gradual.
The solution was for us to send it out to Sanyo Tech. Support Directlyout in
Compton California…PHONE: 310-605-6527…FAX: 310-605-6529.
You Should try to contact Mike Koba Directly as he is the Western Reginal
Service center person responsible for solving our problems.
All you need is proof of purchase and an RMA number from Mike.
He's located at 1200 West Artesia Blvd. in Compton CA 90220.
Mike told me the problem had something to do with the "a" "b" heads being out
of alignment..whatever that means. <g>
Bottom Line… He fixed it!!
It was under warrenty and only cost us the shipping plus a two week wait.
I still think with the PAR and Matrox MAX out there that the Sanyo GVR-S950
will find limited use and due to some brain surgeons decision to actually
INCREASE the cost to the distributor therefore the dealer without changing the
suggested retail we will see very little use of this product in the future.
I enjoy the use of our unit however since we are a DPS PAR and MATROX MAX
dealer we are in the process of putting together the RenderGarden with 5
Pentiums in a Matrox Max component out to BetaSP & S-VHS Decks.
We're also looking at competing Editing Solutions.
Murph'