CompuServe Messages

Dear Sysop or anyone who can help. I have two big problems that I can't solve and they are serious. The first problem is that any program involved with Math calculations such as a Metric Conversion program ect. do not work. Because of this I cheked my calculator in the Workbench and found that it dosen't work properly either. 2 x 2 = 4.0625 and 10 x 10 = 101.0054 and so on and so forth. Is a chip or some processor faulty or something ? What can I do? My second problem I have to explain to you because I don't even know what to call it. When I prepare a document on any Word processor, and set my page size to custom 8.5 x 11, It always prints out requiring 1 + 1/4 of an other page. In other words if I want the document to fit on a full page of 8.5 X 11 I must stop my letter at aproximately 9 inch in lenght on the Program side leger on the screen. This is happening with all programs including Paint Programs. Even a Fax that I receive Prints out on One and one Quarter of a page. I tried all kinds of settings in the Preffs of the Workbench and the Programs but I'm at my witts end. Is it maybe a setting on my printer that is not right ? I have a Star NX- 2420 printer. Can you please help ? Thank you Hopefully , Steve.