CompuServe Messages

#WordPerfect 5.nada

    15-Nov-91 23:31:55
Fm: Michael Gerard 75505,1757
To: Rodger Padgett 76130,514
"I bought Version 1.0 from them, I've owned their Analyze!, Organize! and Online! for most of my Amiga time. ??I've never gotten upgrade notifications from them once. Their customer support sucks." Rodger: I too have used MSS stuff since Amiga ground zero. I have found that they have always answered their telephone nad had some qualified to help me with any problem or question I had, whether with Online!, Analyze!, Organize! or excellence!. I have moved 3 times since first getting my Amiga (and first MSS software) and have ALWAYS received new product and upgrade notices. Infact, my only complaint about MSS was the terribly long wait for excellence! 1.0 to come out… but even then, they honored their $99 offer, and then sent the first upgrade, automatically, and without charge. I don't doubt that you've had problems with MSS, but I thougt it appropriate to post my experience as well. – Whapping from the North Coast Michael