#AAP Protection Fault
First off I want to say that I am in no way blaming nor criticizing those
running and/or operating this forum. However I think that a company is only
as good as its service department and, that being the case, I am starting
to wonder about Autodesk and at least one of its dealers. I am suffering
the same problem that several others have posted in these boards… the
sudden crashing of AAPro with a memory protection fault. I see that this
has also affected at least one 3DS user. I called Autodesk which refused to
speak with me, saying I would have to talk to my dealer. I called my dealer
(120 miles away) and explained the whole problem; the error message, what I
had tried including booting from a simple disk with system files only
installed and all cacheing and shadow ram turned off. He called Adesk and a
day later called me back saying that Adesk had said to try booting up with
no TSR's… apparently the dealer was not listening when I called him the
first time. I explained once more that I had tried that and he more than
insinuated that Adesk had no idea how to correct it and would be no further
help but he would call them and then call me back. That was 4 days ago and
no call back yet. I called PharLap and the tech right away knew of the
problem and said that Adesk was also well aware of it and that it was,
indeed, a software problem… he had no fix nor suggestions. So, here I am
with a $700 program that has served well for over a year, until I upgraded
to a 486 board and now it is basically useless to me. I can get no help
from the manufacturer yet am expected to pay $200 for an upgrade that may
or may not work. I think the money will be better spent purchasing a copy
of Playmation.o