CompuServe Messages

#Gateway & 3ds

    09-Nov-93 00:07:50
Sb: #Gateway & 3ds
Fm: Tim j. Miller 71574,307
To: Yost Group
I have a Gateway 486/66. I was running 3ds quite happily on this computer with 16 megs of ram. I decided I needed a little more ram, so I added another 8 megs. After I did this my machine continued to register only 16 megs at the boot up. I called Gateway and they directed me disable bios shadowing. I did and my machine obediently showed all my ram. However, with the shadowing disabled, I started having problems in 3ds. Whenever I changed screen resolutions (like going into the materials editor) the screen would flash and roll for about ten seconds before locking into the new resolution. I enabled shadowing and this problem goes away. I called Gateway support and asked for help. They had me try a few things, none of which helped, and then told me that it was a conflict between the bios and 3ds. At first they said 3ds must not allow you to use more than 16 megs of ram, and of course I explained to them how wrong they were. They said the conflict was happening in the F000 area, and said that I should ask you guys if you know any work around. Frankly, it seems like it's a bug with THEIR system, but if you could give me your thoughts on the matter, I'd appereciate it.