CompuServe Messages

Bad Mail Order Company

    30-Nov-90 23:56:04
Fm: PETER RANDELL 72030,1143
To: Betty Clay/SYSOP 76702,337
Thanks for the information. I did use a VISA credit card to pay for my purchase and have been in contact with them but they told me that I should have notified them within 60 days. What M.C.S. keeps telling me (when they answer the phone) is that my Hard drive order has been sent but has been lost in the mail twice so far. However, they are never able to give me any of the shipping information e.g. Date of shipment, insurance no, method of shipment etc. They have definately got my address details correct as I have checked this with them many times. I get at least two shipments from the U.S. each month (mostly magazines but also hardware) and I have never had any problems. And M.C.S tries to tell me that their shipment has been lost twice. I have been told that the owner of M.C.S. ( a person named Archie) has been handling my order personally since the beginning of the year and that nobody else can help me. The problem is Archie is extremely hard to get to talk to and he never answers my faxes. It has cost me around $500 so far in faxes and phone calls but I am very reluctant to let him get away with stealing my money so I will persevere.