CompuServe Messages

#Sony 1302 Monitor

#: 106840 S11/HardwareForum unknown
    01-Feb-88 20:24:23
Sb: #106674-#Sony 1302 Monitor
Fm: Jon Byk 76625,756
To: Don Curtis/SYSOP 76703,4321

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Dear Famous, I just sold my sailboat or I would use the Sony 1302 as an anchor. Sony won't let their customers get near a technician. You get to talk to a girl in the sales office who relays your message to a more senior person who then explains your problem (third hand) to a technician. He (the senior person) then call the girl whom I talked to and then she call me. Some system! Some lousy customer support. I have concluded, by talking to myself , the the monitor is NG. "NG"…that's Japanese for NO GOOD. Now I can drive 30 miles to a Sony service center and then what? No problems with line voltage. Just a teeny picture. Like maybe it is the in thing. Everything teency. Baby carrots, baby corn, baby scalops, baby salmon…now baby Sonys! I would take it back to the dealer but it worked fine there with an IBM and a color card. I guess I'll have to buy another boat. Yes, I read about you in "Transactor"! Jon Byk/LA