CompuServe Messages

#Adaptec Don't call them!

    23-Dec-92 14:57:24
Sb: #Adaptec Don't call them!
Fm: Jeff Morgan 71670,1743
To: All
I have an Adaptec 1542 and a Sony 541. Called Adaptec because I need to read a single session photo cd. At first I could not convince them that a Kodak photo cd was not a cd-rom drive! That over with, they could not tell me when they would start to work on a photo cd driver. Have no plans to do so yet. I have their ASW-410 driver it works ok but when you put a photo cd in the drive it thinks the drive has no disk in it. They tried to sell me an upgrade to EZ-SCSI for $29, but could not tell me if it would read photo cds, said I would have to try it! After more than 1 hour on the phone I was fed up. I guess their doing too well to care for their customers? Jeff…