#Toaster Install Problem
16-Feb-94 19:03:18
Sb: #74669-#Toaster Install Problem
Fm: David Schachter 70714,3017
To: Joe Maulucci 70702,230
I tried the same thing, I think: I used some 68040 software from PPI
to turn off (I think) the 68040's caching and bursting. Also, per
Newtek's suggestion, I reformatted the partition with a lower max
transfer size (128KB instead of very, very big). No difference; it
still dies at disk number nine. After a few calls to Newtek, they
said "Send us the hard disk with a fax disclaiming our responsibility
for damage; we'll load the software and send it back" and they gave
me an account number to use for the shipping.
While having to dismember the machine and losing the use of the disk
for a few days is unfortunate, Newtek's approach to service is still
pretty darn impressive! How many other vendors would offer this kind
of support? Not bad, folks, not bad. (IMHO.)