CompuServe Messages

Bill, What companies will do because they _think_ they'll save time and/or money! Going in-house was not their mistake, as you indicate. Hiring an obviously inexperienced and unqualified designer was. And you'll probably be called in to justify your bill because her work was _supposed_ to make your end less costly. Although, I'm not in DTP as a business, I use aspects of DTP to promote and enhance my business image. Of course, I don't get as technical as you would, and I have saved money rolling my own, but I empathize with your sad experiences. I _have_ found, though, that a client is frequently thankful to know that something is wrong so they can fix it before it goes higher up. If they catch the extra expense now, they won't have a huge difference between budget v. actual at the end of the month (or quarter) to account for. If the person coordinating has time, perhaps you could offer to show her exactly how you had to resect the document to make it right. Make yourself part of the solution. Be as reasonable with her as you've been in your msg. here. If you make sure she knows that you're working _with_ her and not just pointing out deficiencies in her system, she'll probably appreciate your candor. Perhaps you could locate a qualified and skilled DTPer on this forum (or Working from Home <GO WORK> forum) to refer her to. Let her know that you're willing to work with a desktop designer–as long as they're able to give her the results she expects. [More]