CompuServe Thread

#Ami buyer scared off!!

4 messages in this thread
#90050From: Mark D. ManesFeb 24, 1993 8:37 PM
Dave, I need to ask you this–where were the sales people? If you come into my store and want to see the A4000–I demo it. I have demo's loaded and a regular presentation that is designed to knock-the-socks off of anyone who dare enter! My favorite people to demo too are the people who have dealt with PCs on a regular basis, and I like it even better when they understand something about the PC. After I demo the system, I then let you 'play' with it until you are tired of it without me hovering. However, once you leave the system I work to close the sale. The transfer of excitement is the key to selling an Amiga. I fault your dealership for not taking an active role in the sale. On the other hand, I constantly battle the demo machine because customers think it is fun to re-arrange, delete and destroy Workbench settings. Perhaps that A4000 had been hosed by a prior Amiga wannabe? One can never tell. Your friend needs to be educated about how video and the Amiga works. After the education I usually give, they are *happy* that the 800×600 mode flickers. It is all in how it is done. 😉 -mark=
#90161From: Denny Atkin [COMPUTE/AmiFeb 25, 1993 6:30 PM
Mark, >>they are happy that the 800×600 mode flickers Why? You can't send 800×600 out to video…. Wrong scan rate. I can't see any advantage to it flickering…
#90189From: Mark D. ManesFeb 25, 1993 9:55 PM
Denny, I was kidding… I do a good presentation. 🙂 -mark=
#90209From: Dave ArreFeb 26, 1993 1:26 AM
Mark: There were at least 4 sales people that I know of. One was busy with the woman who was picking up her A1200. The others were milling about. Did they come over and help us run the 4000? No. Did they offer to demonstrate what it could do? No. Did they explain why the 800×600 mode flickers? No. I was left to answer all his questions, and figure out how they had set up the machine. The experience left a bad taste in BOTH our mouths. I won't be heading up there to that dealer again. We got much better, and more personalized service, from a VERY small dealer just 20 miles away or less. Sure, this guy had all the biggest software in that 4000… pity they wouldn't run, or were outdated or had only lo-res demo files to look at. The "small" guy nearby actually took an A1200 out of the box for us to 'play' with, even indulging us to load AIBB and do some benchmarking. If it were my choice, I'd buy from him anyday. As for his dissatisfaction with the 800×600 mode, he doesn't want it to flicker; he considers the Amiga inferior to SVGA cards because of this. I have tried to explain to him the concept of *WHY* flicker exists (I am a video engineer), but he doesn't see its usefulness in that particular mode on the Amiga. He says that the A1200 should be able to produce a 'standard" SVGA display of 1024×800 (or something like that) with NO flicker, just like the PCs in PC Warehouse. He says there is no excuse for trading higher resolution for flicker. The thing is, he's right… there should be no reason why the machine CAN'T do it… it's just that C= didn't provide a mode like that. For someone who does a lot of CAD work, he expects a hi res screen without flicker. I STILL think he'll buy an Amiga…. I hope he'll be a bit more enthusiasic about it, though. — Dave