#NEC CD-ROM DRIVERS-MAC
6 messages in this thread
Larry —
Have you successfully gotten new Mac NEC CD-ROM drivers by calling
1-800-388-8888? Ive been trying to get the new drivers for two weeks, and the
tech support people keep saying theyll get around to it or theyll try to find
out what the problem is. Im ready to send my reader back to Educorp! Its
useless!
Dave
Dave —
Yes I did get the drivers from NEC about a week after I called. I can send
them to you if you want — they didn't solve my problem which is apparently
hardware related. My CDR-36 drive makes coffee grinder sounds when it tries to
access any track on an audio CD other than track 0. I went out today and
bought an Apple CD 300.
I don't know why they are being so uncooperative with you. The first line in
the letter enclosed with the diskette is:
[Dear NEC Customer,
Enclosed is your copy of the new Macintosh 3.06 CD-Rom driver as requested.]
Larry
Larry —
Well good. Now I know that at least they do have a driver and a form letter to
send to me. My only guess is that it was completely lost in that snowstorm on
the East Coast and ended up in some ditch.
Actually, if I don't have it by Monday, I'll probably call Educorp, who I
bought the drive from. They should take some of the responsibility.
Too bad about your CDR-36. Now I wish the CD300 was the one I'd gotten too. Did
you buy an external unit? How much did you pay?
Dave
Larry —
Finally got the drivers Monday. They work fine. I take back everything bad I
ever said about NEC. They are the swiftest company in the world.
Dave
Sorry for breaking in, but… consider yourself lucky. I waited 4 weeks for my
drivers to arrive.
In addition, NEC *LOST* a CDR-74 that I sent back for warranty service in
February. After hassling their customer service & repair center for a week,
they "found" my drive and are currently repairing it… but no word on when
I'll get it back.
Michael O'Connell, ICOM Simulations
Pardon me, I just jumped in on this conversation and have missed the first
part. What was the problem you were having in the first place which
caused you to need the new drivers in the first place?
The reason I ask is that I've got a CDR-37 which is about 1mo. old and I'm
having flaky intermittent problems with it on CD-ROMs and Audio CDs.
Thanks…