CompuServe Thread

#WordPerfect Library

9 messages in this thread
#125351From: Don Curtis/SYSOPMay 19, 1988 12:15 AM
Henry, The company is CompuAdd, 12303-G Technology Bv., Austin, TX 78727 Now, why do I object to high SRP in relation to wholesale price. I thought I had gone over this with you earlier, but if I didn't, let me re-state my objections: 1. Let's use numbers…WP wholesales for $160 yet has a SRP of $395, that means that a dealer trying to sell it at SRP gets a 250% markup. Profits like that are unrealistic. 2. One of the biggest gripes from the consumer is that software is priced too high. The cost of WP certainly reinforces that idea. 3. Most software is sold for near SRP, perhaps a moderate markdown. Even with the normal markdowns…the supposed cost of WP (or any other product priced like that) is out of the reach of many potential buyers…me included. I wouldn't even consider buying it due to the normal selling price. 4. If WP really thought it was worth $395, why didn't the wholesale it for $320…more in line with normal markups? 5. Wide variance in SRP vs wholesale price allows mail order houses to severely undercut full service dealers thus discouraging sales thru dealers…which is where the main emphasis should be. 6. The idea that high cost (as shown by SRP) has some realtionship to worth, quality or usefullness is another bit of corporate mentality that is completely wrong. 7. It's not traditional in the software industry. 8. etc. Don
#125402From: Henry ColonnaMay 19, 1988 9:07 AM
You know, it's funny you should bring this up. We got a batch of WordPerfects in at the store, and they SRP had been marked down to $329, with a little sticker pasted over the old SRP on the box! Now, to address your complaints the way I see them. 1) I don't know of a single dealer anywhere who's tried to sell the product for SRP. Again, according to OUR standard way of marking up software, it's priced at $259.95. THe highest it should go, based on non-discounted markups of other software, is $299. 2) The cost of WP certainly does NOT justify in my mind any way whatsoever that software is too-high-priced. First of all, WP is worth every cent, and second of all, most of the consumers I know of the product feel the same way about it. Third, most of those who are ignorant of the structure of the software business and make that claim are talking about games. Finally, there seems to be that "break even point" wherea piece of software goes from being "too expensive" to being "an elite piece of professional software". Can you imagine TextCraft at $149? Or Scribble at $189? I think WP crosses that barrier with their pricing. Very few people seem to "put it down" because of the price, but "revere" it. This is neither right nor wrong – it just shows that their marketing strategy is working. 3) The normal selling price ISN'T the SRP. If you wouldn't consider buying it because of its price, then you don't need a real word processor. It has no competition – everything else is easily mickey-mouse. Now, if there were a $75 word processor that had its features, I'd agree. But there isn't. If there's a $75 word processor that fits -your- needs, then you don't need WP and have no right to complain. 🙂 4) The Amiga and ST markets can't bear that price range. They didn't want to anger the IBM market. That's the basic philosophy. (IBM market is somewhere near 25 times ST and Amiga combined) 5) Perhaps. That doesn't seem to be our experience, tho, because we get free copies to demo, and full color brochures. Alot of people DO buy from us and not mail order. /exit
#125524From: Don Curtis/SYSOPMay 20, 1988 12:11 AM
Henry, Your replies #2 and #4 are in conflict with each other. If the IBM world gets upset because Amiga owners can get the same program for less money, then 'screw 'em…let 'em buy an Amiga' Worth is a relative term, being in the 'elite' is a Yuppieism and goes along with owning a BMW. (BTW, why are't IBM'ers upset that Amiga owners can buy WP for $200 any day of the week, while you say that normaly IBM owners have to pay at least $250 – $300) Obviously you and I disagree on WP's pricing policies…but then at least I have 0 control over them and I suppose you can only pass what you hear from this Forum (and anywhere else) on to them, but have no control either, so let's quit fighting windmills and get on with other subjects. Don
#125553From: Vic WagnerMay 20, 1988 3:54 AM
4) 25 times?? there are 15million PC and clones out there?? I don't believe it.
#125565From: Henry ColonnaMay 20, 1988 8:56 AM
OK, then, 10 or 15 times.
#125403From: Henry ColonnaMay 19, 1988 9:09 AM
6) You're right. You know it. I know it. But most of the buying mentality doesn't. THeir strategy works. 7) No it's not traditional in the software industry. SO WHAT.
#125517From: J BaylessMay 19, 1988 10:44 PM
WP wholesaling for $160 while retailing for ~$400 is the normal percentage for all software. Wholesale price is typically 40% to 50% of sugg. retail. Remember, tho, that wholesale price is the price to distributors (or _very_ large retail stores) who typically buy in large lots (100s) to get this discount. They then resell to retailers for typically 60% of retail. Thus the distributors get approx 20% of retail per package for the trouble of warehousing numerous titles, taking small orders, billing to a large number of (sometimes difficult to collect from) clients, etc. Retailers then get a package for 60% of retail and when they sell it they make 40% of retail. For this they handle salespersons salaries, stock many (often slow moving) titles, provide support (at least some do), pay rent on their building, demonstrate programs, buy hardware to demonstrate on, etc. If you wan't to get a copy of WP (or anything) for 40% of retail just call the company–but be prepared to buy in distributor quantities. There is logic behind this. James Bayless New Horizons Software, Inc. (Never thought you'd see me defending WP, did you?)
#125531From: Don Curtis/SYSOPMay 20, 1988 12:48 AM
James, 50% markup on a $160 price is $240, not $400! Even a 100% markup would only be $320. I'm not a dealer, but my dealer told me that his price for WP was $160 for small quanities. In all probability, WP Corp sells WP to distributors for about $100, I do NOT know this for a fact, just guessing. Don
#125564From: Henry ColonnaMay 20, 1988 8:53 AM
That's about $15 low both ways (my guessing also). 🙂