CompuServe Thread

#Morphed Letters

2 messages in this thread
#31233From: Rob BeachJan 7, 1993 12:30 PM
> review should be written by someone with experience > because people reading the review expect it, and the > magazine expects it. I have jumped into this thread without reading the basic article, so I will not get into commenting on anything but the sentence above – I disagree strongly with you. It is far too easy for someone "with experience" to forget about the steep learning curve of a product, or the lack of support by the author. Based on _good_ reviews, I purchased DAC[not very]Easy. I found the program to be impossible to use, the documentation ommitted some significiant information and Tech support wanted to charge me for each of the 3 calls I made [all refering to omissions in the docs]. It _IS_ important that a reviewer spend enough time with a product to get to know it, and to know how to use it. But years of experience can make bad memories of learning a package fade. I nose around this forum because I am interested in a future purchase of 3D Studio – and I know that users often have a much more objective view of a product than to journalists. My two cents worth Rob
#31273From: Marlene Zenker/SYSOPJan 7, 1993 7:30 PM
A good reviewer with experience will always look at a package from a new user's and an experienced user's point of view. I think you're jumping to a bit of a conclusion saying that an experience reviewer did that review. An experienced reviewer would have caught that. Just because a reviewer can understand what the program is about doesn't mean that it automatically gets a good review. Quite the opposite. A reviewer with experience will tear the thing apart and point out things that someone with no experience wouldn't even think to look for. Sorry about your experience though. Some reviewers (even some that have been around a long time) seem to print glowing reviews about anything that crosses their desks, and I think that's not being honest. It's not honest for the readers, and it's not honest to themselves. It's best to remember who steered you wrong with that program, and remember it next time you read one of their reviews. I know that's what I do. Steve