CompuServe Thread

#TypeSmith Print Problems

11 messages in this thread
#58672From: Kelly KauffmanJun 11, 1993 11:16 PM
Okay, I tried it at work today as well…on a HPIIP with a Pacific Page Postscript cartridge. In that setup, I was using Workbench 2.1 and the Postscript driver bundled with it. When using the "Show Type Preview"-print preview, it said it was printing and stayed that way for a good 20 minutes before I came back and cancelled it. Then I tried Print Preview from the Project menu, and it did create about a 1700K Postscript file…which the printer took, and when it reached the end of the file, just reset and failed to produce any output. I did not try anything in HP mode. ..BTW, that was on a 3000, Workbench 2.1, 5 Megs of RAM. At my home, I have a 2500, Workbench 2.1, 7 Megs of RAM, C='s A2630, Panasonic KXP-1124 using the "PanasonicPlus.020" driver from the public domain (which does an incredible job–even with Pagestream using the Preferences.printer driver). Printing from either the Show Type Preview or from the Project/Print Preview yeilded the same results… A solid black printout. If I turn on "Negative" (only available in Project/Print Preview) then it just advances the paper…no printing. Both routines successfully complete (unlike the situation with Postscript I described above) but yield no output. So far…I'm 0 for 2 in trying to get the Print Preview…thanks for looking into it. BTW, that maintenance update you mentioned…will that be distributed online via a patch file or ??? Thanks for your help
#58763From: Soft-Logik Tech SupportJun 13, 1993 7:57 PM
I'll forward your message to the programmer and let you know what he finds out. Maintenance upgrade: yes, we will distribute it via patch so that people can get it quickly. Michael @ Soft-Logik Publishing
#59392From: RICK GERENJun 24, 1993 5:36 PM
Here is another TypeSmith user with a print problem. I received Typesmith yesterday (registration 700902). My computer is an A2000 with a 68030 Derringer board, O/S 2.1, 1 meg chip ram; 10 megs fast ram. I have the preferences postscript driver v2.0d installed and I print to an Okidata OL830 postscript printer. When I attempt "print preview", the printer initiates, and the screen requester says "printing is progress"; but nothing else happens. After approx 20 minutes, the printer times out. What really irks me is that after calling the Soft Logik hot-line about 20 times, I finally got through to a young lady who didn't seem to have a clue. When I asked if she had heard of this problem before, she said no! From reading the messages on this bulletin board however, it appears the problem is well-known. I would appreciate any help, clues or hints you can provide. Best regards Rick Geren
#59579From: Soft-Logik Tech SupportJun 29, 1993 9:49 AM
Rick: the print preview to postscript problem is not widespread, and we have had some problems duplicating it. It's not on tech support's list of known problems, because we don't yet know the cause. However, the programmer believes he has made some progress in this regard (he hasn't been able to duplicate the problem either, but has an idea what may be causing it.) We'll be releasing a maintenance upgrade later this week anyway, and these changes will be in that version, so this problem may already be solved. Cheers, Michael @ Soft-Logik Publishing Corp.
#59659From: RICK GERENJun 30, 1993 7:12 PM
Michael: Thanks. The impending maintenance upgrade to TypeSmith is good news. By the way; except for the printing problem, it is a fantastic program and has not given any other problems./ Using Soft-Logik products makes me feel good about owning an Amiga! Ever consider doing a spreadsheet? Regards, Rick
#59700From: Christian BusseJul 1, 1993 7:16 PM
BTW, is TypeSmith REALLY a SoftLgik program? I think I read a review about a year ago of a software package by a german company (GoldVision? bsc?) that was suspiciously similar in appearance to TS… // Chris coming in from Germany \X/ on AutoPilot 1.051……….
#59728From: SL-TechJul 2, 1993 8:25 AM
TypeSmith is basically the same program as FontDesigner written by Relog and published by BSC. We added a lot of interface changes to make it more consistant with our product line. Mark @ Soft-Logik Publishing
#59735From: Christian BusseJul 2, 1993 1:26 PM
> TypeSmith basically same as FontDesigner… < Yeah, I thought something like that… Have you bought the program or just the rights for US or something along that line? Do I get FontDesigner or TypeSmith in Germany (from DTM or bsc)? Can I order my upgrade to PGS 3.0 here? Or do I have to go to DTM? Do they know of my registration (sent direct to you…)? So many questions… ;^) // Chris coming in from Germany \X/ on AutoPilot 1.051……….
#59753From: Soft-Logik Tech SupportJul 2, 1993 3:18 PM
Chris: if you live in Germany you must purchase FontDesigner from BSC, not TypeSmith from us. We have the English speaking country rights only. DTM does not sell either version of the program. Although they are our distributor in Germany, BSC has the German rights. Relog wrote the program, BSC is the world-wide publisher, and we are the English speaking language sub-publisher. 😉 TypeSmith is a little different from FontDesigner. Slightly different feature set, completely different manual. No German commands—just English and French. Cheers, Michael @ Soft-Logik Publishing Corp.
#59825From: Christian BusseJul 4, 1993 10:12 AM
> TypeSmith/FontDesigner < So, I don't like German Programs very much, in fact I go for English versions if at all possible. I also have bought the English version of PageStream 2.2 because English terminology has become kinda 'standardized' through the years whereas developers of German programs tend to make up their own… ;^) So, CAN I get TS/FD in english from bcs??? My second question was about ordering my PGS 3.0 upgrade (MC/VISA payment) via CI$ from you (or do I have to contact DTM about this – and do they know of my registrations with you)??? // Chris coming in from Germany \X/ on AutoPilot 1.051……….
#59916From: Soft-Logik Tech SupportJul 6, 1993 4:06 PM
BSC sells FontDesigner which can switch languages on the fly between English, German and French. We sell TypeSmith which can change languages between English and French only. Note that if you have read reviews of TypeSmith that the current version of FontDesigner may be quite different. We are not allowed to sell to customers located outside of English speaking countries and must direct you to bsc, according to our contract. Sorry that I can't help you. If you purchase from a mail order company we will support you though. DTM does not sell TypeSmith or FontDesigner. If you insist on ordering TypeSmith you will have to do so by mail order since we can't sell it to you. I can't even recommend a mail order company to you, so you're on your own. Cheers, Michael @ Soft-Logik Publishing Corp.