#phonepak phantoms
5 messages in this thread
I have a small problem with phonepak. Equipment is a standard A2000-6MB ram-
I have used phone pak for over a year and a half and I have been very
pleased.
Problem is with the new Rev. 2 feature that lists the mail box and the number
ber of new, unread messages. One of the mail boxes lists 1 new message up in
the lineman window, when in fact there are not any messages, new or otherwise
in that mailbox. How can I convince lineman of that fact?
I have looked in various system files for something to delete, but no success.
Can anyone help??
Thanks…………..
Paul,
Lineman will list ANY file that has not been addressed within PhonePak,
INCLUDING the greeting messages and created faxes. Try this:
1. Run PhonePak.
2. Turn on the SHOW SYSTEM FILES and save the preferences.
3. Quit PhonePak.
4. Double-Click on the mailbox with the phantom message.
PhonePak will now start up and the file will be highlighted, ready to be
reviewed. Play the message and the "1" will go away. This can happen if you
MOVE or COPY a file to another mailbox as well.
GVP TECH
If LineMan says there's new messages, then there probably are. I'll bet
that the reason you can't see it is because it's a system file. Select
Mailbox/Filter/Show System Files from the menu bar, then click on the
New button. If a new file shows up, hold the Alt key down and click the
New button again. Select the "Make Old" option from the requester that
appears, and voila! Your problem is fixed.