CompuServe Thread

CDROM Help Desk Support

2 messages in this thread
#52805From: Lloyd AlexanderJul 15, 1993 11:18 AM
Is there anything out there on CDROM that would support an expert database for PC, DOS, Windows, and Netware questions? This would be used by our Help Desk personnel to support phone in questions for users in the field. If not there surely would seem to be a significant market for such a product.
#52855From: steve sotoJul 15, 1993 8:32 PM
look in ziffnet for a product called SOS Support On Site.