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#Amiga 4000 Pwr.Supply?

17 messages in this thread
#154909From: Hilary SzymanowskiJul 2, 1994 9:20 AM
Recently we purchased a new Amiga 4000/040. Having considerable problems in the transfer of data – and un-archiving it – from the floppy to the hard disk. In fact, so far we have been unable to load our Toaster 3.0 program from the 40 odd floppies on to the hard disk. As we have clients coming in for video post production next week…. we are nearly out of our minds with worry and grief! Have had the suggestion that the power supply for the 4000 is extremely poor – delivering low voltages which cause the drives – especially the hard drive – to give considerable trouble. We measured voltages with accurate instruments. The nominal 5 volts DC. was around 4.95 volts. The 12 volt supply delivers around 11.64 volts DC. This falls to 11.63 when there is hard disk activity. Be interested to know if others have suffered – as we are doing right now – also are there better power supplies which fit the Amiga 4000? All the best, Hilary.
#154945From: Eulogio (DJ) GarciaJul 2, 1994 2:17 PM
Hillary, your supply voltages sound very healthy. Can you be more specific as to the nature of the errors? Are they on the floppies or the HD? From the copy program? I take it this is using some installation routine? I'm not familiar with the Toaster software. DJ
#154947From: Hilary SzymanowskiJul 2, 1994 3:28 PM
Trying to be more specific. The software for the Toaster comes on 45 floppy disks. The first disk starts the installation program. 98% of the disks contain archived file material. After one has loaded around about 7 of the disks, the program proceeds to un-archive them to hard disk. Thus the program loads in a "batch" process. As mentioned, the failure is random and has no repeat pattern. It can crash during the period one is feeding floppies, or can do the same during the un-archiving process. Signs are…. the monitor screen goes dark grey and both floppy drive and hard drive cease to function. After a while you get the red GURU message, but then one has to start over – with disk #1. Frustrating in the extreme. Two years ago I had a similar – but not so dramatic and severe – with our Amiga 2000. After my hair turned white, I bought and installed a 300 wat power supply… and never looked back… until I met the Amiga 4000. Hence I do have some bias to that solution. Thanks very much for your interest. Regards, Hilary.
#155029From: Eulogio (DJ) GarciaJul 3, 1994 1:29 AM
Hilary, would it be possible to actually monitor the power supply voltages during the installation procedure? It could be that at some point you have lots of hard disk and floppy activity that is causing the voltages to drop, as opposed to having no drive activity. It would mean operating with a half naked Ami, so you have to be careful, which of course you are. If you have a power supply around, you could try powering the HD from the external supply and see if that helps. The kind of failure you're describing sure smells of anaerobic activity … DJ
#155097From: Hilary SzymanowskiJul 3, 1994 8:44 PM
Already did what you suggest…. measured voltages before and during hard disk activity. The 5 volt supply only drops 0.08 volts…. but the 12 volt goes down 0.2 volts or more. This 12 volt supply is marginal (in my opinion) even under no load – other than the motherboard. It reads 11.6 volts DC. A good regulated power supply should have an error of 0.05 percent – or better. My supplier is sending me another Amiga 4000 power supply unit, and I will try out. If that fails will try an external good PC Pwr. supply, which usually are hefty and accurate units. Commodore must have had a rotten sub-contractor for the power supplies. Had the same dismal performance with our 2000 – and a replacement unit of 300 watts capacity cleared the problem. Keep your fingers crossed…. and pray a little! All the best, Hilary.
#155122From: Eulogio (DJ) GarciaJul 4, 1994 12:03 AM
Hilary, a drop of .2 volts is really not uncommon under big loads. The stuff the power supply is driving is usually spec'ed at +-10%, so you got plenty of headroom. Of course you could have bad filtering which a voltmeter won't tell you, but as long as the voltage is fairly constant you should be OK. But let's check out the new one. Hope it solves your problem. I've got a couple of candles lit up … DJ
#155161From: Hilary SzymanowskiJul 4, 1994 10:36 AM
Thanks for your comments. If indeed it is NOT the power supply, can you – or anyone – suggest other sources of the trouble. The 4000/040 is new. It performs all the Workbench tasks without any triuble at all. I used a GVP test program to go thru' all the RAM. It passed OK. All the best, Hilary
#155175From: Dale LarsonJul 4, 1994 12:57 PM
Run DiskSpeed. Multiple times. Run MBRTest-2 with all tests enabled. Overnight (bump iterations to endless). Dale L. Larson Intangible Assets Manufacturing (info@iam.com) "That's the best part about being crazy. You see things no one else can see."
#155221From: Hilary SzymanowskiJul 4, 1994 11:10 PM
Thanks for your suggestions Dale. I am new to the Amiga 4000/040 and Workbench Ver:3.0…. Therefore would ask you how to proceed "novice style". Where do I find these mysterious "DISKSPEED" and the other one… "MBRTest-2". Hope that the magic in these (new to me) files may do the trick… but I need gentle coaching! All the best, Hilary.
#155240From: Dale LarsonJul 5, 1994 5:02 AM
Both can be found in the AmigaUser forum libraries. Well, maybe MBRTest-2 is in AmigaVendor/Microbotics. These files are just tests, they won't fix anything. Dale L. Larson Intangible Assets Manufacturing (info@iam.com) "That's the best part about being crazy. You see things no one else can see."
#155181From: Jim SteeleJul 4, 1994 1:40 PM
Hilary, I'd suggest checking your SIMMS. I've seen some that didn't fit the sockets securely. Make sure the metal latches are on properly. There's also a problem with some 4000 power supply fans. They were installed backwards. Make sure the the air is being pulled out of the system. The recomended test is to hold a piece of tissue at the exaust vents at the rear of the system. Air should be comming out rather than going in. Jim MOS via Autopilot & Amiga
#155189From: Shawn RandolphJul 4, 1994 2:23 PM
Hello Hillary, I don't know if this will help but I had a problem before with the Toaster / TBC III combo. When trying to install the software the system would fail when it reached any point when it looked for the card (I believe around 30 or so it did this check, but its been a while). The problem here was that the TBC card was connected to the internal communications connector on the motherboard. When the toaster started up it had a real problem with this. When I switched to the external connector it was happy. The toaster is very sensitive to your configuration so I will tell to do the things that I always tell my customers. Start with the basics and then add things in until the machine fails. At that point hopefully you have found the culpret. If you have 4000 with extra goodies in it first remove those items and them with only the Toaster installed try to reinstall your software. Make certain you disable all small utilities that you might be running at startup. Please also check the unreasonable like make certain that the toaster card is configured correctly. IE that its daughterboard is seated in the 4000 position and that all your jumpers on the toasters main board are set to 4000 (Sorry can't remember if that's down or up. It does say though in the manual and on the board). I have a 4000 with a 2x CD-ROM, 510MB Quantum, 120MB IDE, a WARP Engine 040/40 with 20MB or RAM on it with a stock Power Supply so I would say that while its possible that may be your power, it is more likely something else (but CBM did make junky power supplys :), I think they are made in French Polynesia or the Belgium Congo (just kidding)). If you have a stock 4000 also try the above with no other programs loaded. I do not know if you are using the stock 120MB harddrive or not but if you are using an older drive in addition to the Amigas stock 120MB, like an older Seagate then that may be your problem as well (ie: SCSI Termination or the increased power demands from an older drive). Sorry for meandering, hope my babbling helps….. Shawn Silent Paw Productions
#155153From: Dale LarsonJul 4, 1994 5:02 AM
If you have two A4000 power supplies laying around, the perfect thing to do would be to mail one off to Micro R&D — their replacement power supply just swaps the guts of the stock power supply for a hefty 300 watt version. Dale L. Larson Intangible Assets Manufacturing (info@iam.com) "That's the best part about being crazy. You see things no one else can see."
#155044From: Wayne ColeJul 3, 1994 3:31 AM
Hilary, Call Micro R&D as they advert PSs for the A4000 too. If you still have your A2K in the studio you might try loading the HD in the A2000 then physically moving it to the A4000. You wouldn't have the last few disks (the AGA dependent ones) but you would have enough to get through the week assuming the PS doesn't die during transitions. 'Course this assumes that you have an A2000 with IDE or 4000 with SCSI. BTW, what did you do with the Y/C Plus? wmc – via Autopilot!
#155074From: Christopher LapriseJul 3, 1994 12:44 PM
I think it is far more likely that you have a corrputed floppy disk. Try installing the software on another 4000 (I know, it's _very_ tedious) to make sure. It could also be a heat-sensitive chip flaw in your 4000; That would cause consistent failure at somewhat varying intervals. If this is the case, I hope it is a replacable chip or SIMM (RAM) module. Have you tried running the 4000 for 15 minutes and then run a memory tester? There are one or two to choose from in the Fred Fish library. -Chris
#155092From: James ScottJul 3, 1994 6:50 PM
Hilary, I had a simular problem as you. I install a second HardDrive and attempted to install my Toaster Software to that drive, but I would get to about the 8th or 9th disk and the install program would quit saying it couldn't unpack a file. I fought this for quite a while. I then atempted to get more memory to see if that was causing my Problem, but it didn't. So on a whim I tried installing the software to my main drive and boom it install perfectly. I don't know if this will help you out but it might. <- James Scott -> Automated with AutoPilot!!!! Version 1.73
#155101From: Hilary SzymanowskiJul 3, 1994 8:54 PM
Thanks for the news of your success James – with the Toaster software. I only have one (SCSI) hard disk installed – a 345 Meg Maxtor. At the moment have found another drive… but only 120 Megs, but am going to try that one to see if it will do the job – but with very limited capacity. The only "mechanical" devices I have at thre moment, is the DF0 floppy… and the hard drive. Maybe some hard drives take more power than others…. as perhaps in your case. Have heard many tales of woe about the 4000 power supply. The fallout is that it is both "tacky" and certainly under powered. It is supposed to be regulated at both 12 and 5 volts, but certainly from the measurements I have taken with an accurate VOM meter… that is just not so in the Amiga 4000 supply. All the best….. Hilary