#AStudio reminder
16 messages in this thread
_ __
\ // \\_// /||| A N I M A T O R S T U D I O N E W S
| \ / O||| >>>>>>> News on the R1c1 patch <<<<<<<<
\_| |O /// _
\\ ____|///____ / \ _ Autodesk has a maintenance patch
\\ |/_/_/_/_/_/_| | | /:::\ to Autodesk Animator Studio known
\\|____________|/ / \:::/ as 1c1 which supports Video for
\\__|____|___| / | | Windows 1.1e and QuickTime for
|_\\_________| | |/ Windows 2.0, as well as other bug
\\|| \ __ / fixes and the addition of relative
_||_ macros. If you're registered, you
/|___o|\ will receive an update from Adesk.
// || \\
_// — \\_ To receive your 1c1 update, please fax your
|_o| |_o| registration card to Autodesk at fax #:
|| || 415-507-6123, or mail it to:
|| ||
|| || Autodesk, Inc.
|| || ATTN: Software Registration
\/ \/ 111 McInnis Parkway
San Rafael, CA 94903-9846
Again… I keep calling and the people on the phones do not have a clue as to
how to send out the manual. I've now spoken to several people who answer the
phones and no one… NOT A SOUL… has any idea how I can get the update.
I registered my software two months ago…..
Is anyone out there?
>> Again… I keep calling and the people on the phones do not have a clue as
to how to send out the manual. I've now spoken to several people who answer
the phones and no one… NOT A SOUL… has any idea how I can get the update. I
registered my software two months ago….. Is anyone out there? <<
the materials exist, the policy's in place… the problem is going to get
resolved. when i find out what's going on, i'll be sure to post the news here.
-dave
I think there is a problem with the word getting to the people at the phones. I
detected a real sense of frustration that they had over problems in
communicating what was available and how to get it out to the users.
Best of luck in your efforts. A business never seems to run as smoothly as it
should.
>> I think there is a problem with the word getting to the people at the
phones. <<
i agree. when i first called in to get my own manual, the person on the other
end of phone was not aware of the deal either. Animator Studio could be the
most incredible package in the universe… it won't matter if people can't
count on something as fundamental as their registration being found.
>> I detected a real sense of frustration that they had over problems in
communicating what was available and how to get it out to the users. Best of
luck in your efforts. A business never seems to run as smoothly as it should.
<<
thanks. as soon as i find out what's going on, will post what i know. thanks
for your patience on this.
-dave
The manual and the updated software have arrived. There is a new "readme" file
that is hiding in the player directory that is incredibly helpful.
Already this has been a huge help! The hardcopy text is telling me things that
I never dreamed were present in the program.
It also is making clear to me that a lot of my system "crashes" may actually be
that I have grossly underestimated the memory requirements on the hard- drive
for a particular file. This program needs a huge amount of hard-disk when you
begin to manipulate an animation.
The more I am learning about how this thing handles files, the more sense it
makes.
Thank you for all of your help.
So….Why does this code Microsoft RLE files so that they don't work in Vedit?
Thanks!
Steve
>> The manual and the updated software have arrived. There is a new "readme"
file that is hiding in the player directory that is incredibly helpful. <<
wonderful news. the effort continues…
>> drive for a particular file. This program needs a huge amount of hard-disk
when you begin to manipulate an animation. <<
it is not the typical Windows app with regard to resources, to be sure. if you
do run into any c1 weirdness, please be sure to let us know about it.
-dave
Dave,
I'm here looking for the Animator Studio Patch. A friend of mine called
customer service (he's the actual owner of the software) and was told that it
could be downloaded from here. Is that true?
I'm going to have to call him tonight and let him know that I can't find it.
But if you could get back to me soon I would appreciate it. He's a big guy and
I'de hate to get him mad a me for not finding the patch!! (GULP!)
Thank you very much!
Sean Platter
>> I'm here looking for the Animator Studio Patch. A friend of mine called
customer service (he's the actual owner of the software) and was told that it
could be downloaded from here. Is that true? <<
nope. it is false. the c1 patch is the entire package (overwrites c0), so it
must be ordered. have friend fax 415-507-6123 or mail to:
Autodesk, Inc.
ATTN: Software Registration
111 McInnis Parkway
San Rafael, CA 94903-9846
make sure he includes serial number, registrations, name, company, etc.
>> I'm going to have to call him tonight and let him know that I can't find it.
But if you could get back to me soon I would appreciate it. He's a big guy and
I'de hate to get him mad a me for not finding the patch!! (GULP!) <<
this isn't like an AuutoCAD patch. <g> it also seems very stable so far.
-dave
Thanks for the info, Dave!
Sean
Dave,
I have sent in three (3) cards. That's right I got 3 copies of it. I haven't
received anything.
Will
>> I have sent in three (3) cards. That's right I got 3 copies of it. I
haven't received anything. <<
adding your name to my list. will look into it.
-dave
Dave,
I've also faxed in an AS reg card and have received nothing.
Alec Jason
>> I've also faxed in an AS reg card and have received nothing. <<
okay. i've added your name to my list. thanks.
-dave
dave –
I am probably among the many who reading the registration procedure for AS, did
NOT mail or fax my card in. If you read the information on how to register it
gives you choices of phone, fax or calling it in to an 800 number which is what
I did in early June (date upstairs).
I do have a copy of the written manual but no C1 yet. Could this be part of the
problem? That phone registrations are not getting into the date base.
I'll email you my registration number and postal address. Thanks!
Anne
>> I do have a copy of the written manual but no C1 yet. Could this be part of
the problem? That phone registrations are not getting into the date base. <<
yes, i suspect it is. i've added your name to my list, Anne.
-dave