CompuServe Thread

#Vdieo Flyer

3 messages in this thread
#119267From: Peter HetterscheidAug 16, 1995 2:54 PM
I am looking for a diffinitive list of flyer compatable drives. Someone at your tech support informed one of my flyer users the drives (QUANTUM4.0 GIG) ARE NOT newtek approved. We have had alot of trouble withthis system and the client is becoming upset ,again, with me and the company for which I work. Bartha Visual, partners plus dealer, has been bending over backwards to make these people happy. I have two other systems in place that have difficult problems plaguing me. A4000 with flyer and micropolis 2 gig drive that will stutterwhen an effect is placed between two clips that are consecutive on a drive but will work properly if one of the clips are placed on the B drive. I seems the flyer is not auto copying to the alt drive to a/b roll sequential clips. It does cut edits perfectly. The most recent problem is on another 4000 flyer which will stutter the audio(V4.04). In a recent VTU they suggest a way to ramp audio down from a fixed level then ramped back up. The audio also does not fade properly. As the sales and tech support I would appreciate kept informed about undocumented additional recording resolutions( HQ5). A client told me about it. This is the same client mentioned last. He also has reservations about the quality of the EP resolutions to be used with tape captured from a Panasonic SUperCam and played on a Panasonic AG7650. These are very good decks we sold him. He has doubt about keeping the system. Any support you can offer will be great. Thanks. Larry Hetterscheidt Bartha Visual 1-614-291-4585
#119334From: Ed MellnikAug 17, 1995 1:04 AM
Welcome to the club peter, The audio fades only work consistently if you start the project from the beginning. The HQ5 modes is supreme…I use it with Beta SP. Unfortunately there are not many drives that can handle it. We are all hoping that 4.05 will help as well as the SEAGATE FIRMWARE UPDATE.
#119372From: RAD Moose @ NewTek, Inc.Aug 17, 1995 3:29 PM
If you are a partners plus dealer, you should be communicating with dealer sales to be kept up on such issues as recommended drives, etc. and you should certainly have received and reviewed both the weekly newsletter that Sales faxes out to Patrners Plus dealers, and all the same manuals and documentation for your Flyer demo system that customers have (and which informed them of HQ5). The NewTek BBS also has a message area and a file area exclusively for dealers. The number is 913-271-9299. What firmware is on the Quantum 4.0G drive? Rev 576D or F76D is required for the Quantum Atlas 2G XP32150L (which will support HQ5 over the entire surface of the drive) or Atlas 4G XP34300 (only HQ5 capable over a portion of the surface — usually about 80%). No other Quantum Models have tested workable. No Micropolis 2G drives have tested as workable with the Flyer as video drives. The point of HQ5 is that it will preserve quality when Standard and EP cannot. Review the file in the NewTek Library here, with the preconference questions from the July online conference, for further discussion on this. I addressed your other questions in my reply to your private mail. Chuck.