CompuServe Thread

#Seagate Firmware Update

33 messages in this thread
#118530From: BRAD HAYESAug 9, 1995 8:09 PM
Like I keep the packing since Jannuary or when ever. Where Will we get Proper Seagate Boxes and Packing? Brad Hayes Hayes Visual Communication
#118578From: RAD Moose @ NewTek, Inc.Aug 10, 1995 11:36 AM
Seagate is insistant on the packing issue, but we are working with them on a way to get packing to those who may need it. Chuck.
#118754From: BRAD HAYESAug 11, 1995 7:10 PM
Thanks Chuck! 8) Brad Hayes Hayes Visual Communication
#118964From: RAD Moose @ NewTek, Inc.Aug 14, 1995 9:36 AM
You're welcome! Chuck.
#119033From: Ed MellnikAug 14, 1995 11:15 PM
I called Newte k Customer service as you directed for help with the packaging of the Seagate drives…..And got passed from one dept to another no one at Newtek knows what I am talking about. I have talked to a lot of companies on the phone and Newtek is sure a mess. Why dont you all go on a retreat and talk to each other. Ed
#119097From: RAD Moose @ NewTek, Inc.Aug 15, 1995 4:02 PM
I talked to the operations manager this afternoon, and he informed me that the boxes were to arive tomorrow. I will clarify with him the avenue that is to be used to request packaging, and post the information, probably along with the final details on the update program. Some minor details have delayed the start of the update program, so it has in fact not yet commenced. Chuck.
#119109From: Nick RahalAug 15, 1995 5:03 PM
Chuck: I know that Newtek will be issuing RA numbers for the Seagate Drives but — How will Seagate owners get on the list. I know that the Flyer registration card included a place for Hard Drive type and serial number. Will Newtek make up a list from this information? Or will the drive owners (or their dealers) have to request that they be placed on the list? As a dealer I have a number of customers who need this informatiion. Thanks Nick Rahal – Infotronics Inc Amiga Video Since 1986
#119231From: RAD Moose @ NewTek, Inc.Aug 16, 1995 12:25 PM
I've asked the ops manager for info on this, and I will post when I have a reply. Since we are to issue the RMA's, I think that the formal announcement (delayed due to some last minute details) is going to include this procedure anyway, but I will check to be sure. Chuck.
#119236From: Ed MellnikAug 16, 1995 12:40 PM
Chuck, I have a project that was basically straight cuts. I thought no problem cause no effects…. I seems that at the end of every clip it studders just before it cuts to the next clip. This occurs whether the next clilp is on the same HD or the other HD. It worked better when I put a fast dissolve between each clip. Wonder if you have any ideas as to why this is happening. Ed
#119251From: Gary KleinerAug 16, 1995 1:20 PM
PMFJI Ed, I just described the same thing a few days ago. I have seen this effect on and off for quite a while. The reason why this is happening is……get ready now……THE SOFTWARE IS BUGGY!!! (Where have you been?) Sorry to be so flippant, 'just getting tired of waiting for 4.05 and hoping it's worth the wait. Judging from the last few updates, the probablity of a major dissapointment is high, but somehow I remain stupidly optimistic. Regards, Gary
#119285From: Fred BerneyAug 16, 1995 5:45 PM
Gary, I've just noticed since getting back from Orlando, that the Flyer is studdering more. Could it be 4.04B. I think I had less problems before I installed it. Fred
#119331From: Ed MellnikAug 17, 1995 12:56 AM
Hi Gary, My problem is that the first several months I had no real projects to edit….Now I do and am developing the same frustrations as those before me. Lets hope this NEW SEQUENCER that is supposed to be in 4.05 is a winner.
#119284From: Fred BerneyAug 16, 1995 5:45 PM
Ed, The bit about putting a dissolve between cuts. I noticed this just yesterday. I had a bunch of straight cuts and it studder on each cut. I changed them to dissolves and the studdering cleared up. I also noticed that when I use the "camera shutter" effect or the "picture fly out" that studdering happens later in the project. Take these effects out and it clears up. Of course, both of these effects have sound and I remember at NAB, something was said about sound effects causing problems. Sorry to jump in like this, but I was just going to post the same difficulty. Great minds think alike. Fred
#119291From: William KellerAug 16, 1995 6:40 PM
<The bit about putting a dissolve between cuts. I noticed this just yesterday. I had a bunch of straight cuts and it studder on each cut. I changed them to dissolves and the studdering cleared up.> That's funny, cause I had just the opposite happen to me on several occasions! Actually, the last frame froze for each clip during the dissolves.
#119332From: Ed MellnikAug 17, 1995 12:58 AM
Yes I was one the first to note the Camera Shutter effect caused problems.
#119535From: Jim BeckAug 19, 1995 12:20 AM
<Of course, both of these effects have sound and I remember at NAB, something was said about sound effects causing problems.> Fred I'm not a "seasoned" Amiga user. I've just been using the Toaster since December – how do you (or can you, at this time) get the sound FX from transitions like you mentioned to work thru the Flyer audio outputs? Thanks BarryVedros ISI
#119034From: Ed MellnikAug 14, 1995 11:17 PM
Today is the 14th…the day recalls of Seagate drives were to start…but no one knows how this is going to happen or even if they are on the list…. If you guys want to hire me I will come out there and show you how to get organized….or at least get the drive situation organized.
#119103From: RAD Moose @ NewTek, Inc.Aug 15, 1995 4:12 PM
The Ops manager had a couple more details to iron out with the program. The folks who will handle making the calls will be briefed once everything is settled. Apologies for the delay, and I will post when things are ready to pop. Chuck.
#118771From: Wayne ColeAug 11, 1995 9:53 PM
Brad, At least for businesses, it is almost mandatory to keep packaging. Virtually every peice of equipment I have ever had serviced is covered by instructions like, "…returned in its original packaging to…" My problem is static bags. I had a dealer install my Toaster and an accellerator and a couple other things (dropped off computer, picked up next day). He tossed all the static bags… :^{ wmc – via Autopilot!
#118951From: BRAD HAYESAug 13, 1995 10:45 PM
Wayne: True, at the facility I work at there are 3 good sized offices that are filled with empty boxes. At home howeverI only keep the ones I may use in the next move (not the tiny ones). Brad Hayes Hayes Visual Communication
#118986From: henry tellerAug 14, 1995 12:13 PM
Hi Wayne, I have some if you can give me the drive sizes. None for 9GB drive however. Hank Videology, Inc Where you always get P.O.M.P. and Service under all circumstances
#119032From: Ed MellnikAug 14, 1995 11:11 PM
I need two for 4 gig drives.
#119216From: henry tellerAug 16, 1995 11:12 AM
I think I have them. What's the mailing address? Hank Videology, Inc Where you always get P.O.M.P. and Service under all circumstances
#119234From: Ed MellnikAug 16, 1995 12:33 PM
Thanks Hank EMA Video 3210 SW Dosch Rd. Portland, Oregon 97201 Ed
#119294From: henry tellerAug 16, 1995 7:24 PM
Okay ed, I get them out early next week. How's the Flyer working? Hank Videology, Inc Where you always get P.O.M.P. and Service under all circumstances
#119333From: Ed MellnikAug 17, 1995 12:59 AM
WELLLLLLLL I wish I had more drive space..only have two 4 gig drives.
#119747From: henry tellerAug 21, 1995 4:38 PM
As you know – prices are always dropping. Pretty soon they may have to pay you to take them off their hands. If we can help, let me know. With our new, heavy discount catalog/buyer club coming, we might be able to offer you some really super pricing. Hank Videology, Inc Where you always get P.O.M.P. and Service under all circumstances
#119794From: Gary KleinerAug 21, 1995 11:13 PM
>> we might be able to offer you some really super pricing.<< >>we've got great pricing on Flite Gear (paraphrasing)<< Hank, I think you should cool it on the advertising. This forum is a discussion between collegues. If you have stuff to sell, post it in the classified section in Aniga User. Regards, Gary
#119151From: Wayne ColeAug 15, 1995 9:27 PM
Hank, I have my boxes. Its Jerry and other that don't. What I am missing is Toaster sized static bags. My dealer tossed the ones for my '030 acc and original Toaster when he put them in. And the Toaster 400 came wrapped only in anti-static bubble wrap, no bag. I've been hunting for bags, but so far all I've found is a place that only sells them in lots of 50… wmc – via Autopilot!
#119172From: J Saperstein/FontBankAug 16, 1995 12:22 AM
I have boxes, Wayne, but only for the tower enclosure. Wayne never answered my question about whether or not to keep them in the towers or not. You advised against it. Jerry
#119421From: Wayne ColeAug 18, 1995 4:53 AM
Too many Wayne's running around here – I'm confused… I think the nice form-fit foam and smaller/lighter packaged of the individual drives as opposed to shipping in the towers lowers the overall "g-forces" and effects of careless handling. I had reservations about sending mine to NT that way that turned out to be well founded. It also defeated the purpose (to show them how they were rigged since shipping unrigged them to a large extent). wmc – via Autopilot!
#119217From: henry tellerAug 16, 1995 11:12 AM
Wayne – I found that whenever I sent a Toaster for repair to NewTek, I wrapped it in pink bubblewrap. If I sent it in a silver antistatic bag, within a standard Toaster-sized pink bubble wrap, it always came back in just the roll pink bubblewrap. Unfortunately, I changed the packing only after I ran out of Toaster packaging so I had no choice. Hank Videology, Inc Where you always get P.O.M.P. and Service under all circumstances
#119423From: Wayne ColeAug 18, 1995 4:53 AM
Thanks, Hank – I'll hold tight to my remaining bags since whenever I remove a board for any reason, I slide it into the bag right from the computer slot. Never touches anything else. wmc – via Autopilot!