CompuServe Thread

#Is Only My 4.06 Flakey?

5 messages in this thread
#122045From: Mark WoollardSep 11, 1995 1:15 PM
Chuck, While 4.06 has some much appreciated improvements, I must say it's a lot less stable on my system than earlier versions. I did succeed in eliminating the guaranteed system crash that accompanied a second click on VideoB. That was by getting the crouton count on that drive below 200 (file count 400 including .I files). However, other mysterious flakiness has appeared. As an example, this morning, while creating a Flyer Still from DV1 using monitor out, the attempt to save it to VideoB caused a crash. After rebooting, a crouton of a file folder had appeared as the first crouton in the VideoB bin. I could not "play" it or delete it. Trying to delete it produces a message "Unable to delete FlyerB: Undefined error condition". In addition, in the new clip window, the time available, including reorganized time (in HQ5), has gone from 10 minutes before the crash, to 18:58:55:00. Fortunately, all the clips I've tried to play from VideoB play as before. But I'm still concerned. What is this undefined error condition and what are the implications? Should I create any new clips on that drive? Delete any old ones? How do I get an accurate "time available" readout? Do you recommend reorganizing the drive? Not reorganizing? Backing up and reformatting (ugh… 8 hours for a backup and restore)? Thanks Mark
#122081From: RAD Moose @ NewTek, Inc.Sep 11, 1995 6:19 PM
By and large 4.06 has worked out very well for the vast majority of users. I'd be concerned about the flakiness you are seeing. It is not the result most users are getting, and seems to me to be a situation that bears careful watching. I'll pass your results to Test to see if we can duplicate, and if you'd like, I'll have one of our phone techs contact you. Chuck.
#122121From: Mark WoollardSep 11, 1995 9:34 PM
Thanks for the attention. A phone tech called today but wasn't able to diagnose the problem. I'm now backing up the VideoB drive with the "undefined error condition", will reformat and restore. I was getting repeated "Alcatraz Meditation Error 18" this evening when trying to play back several of the smaller projects (5 – 7 minutes each) that make up the 50 minute documentary. Does that provide any further clues? Regards Mark
#122178From: RAD Moose @ NewTek, Inc.Sep 12, 1995 10:53 AM
I think it gives us something to try out, I've heard of a few error 18s out there, and that is some kind of internal list error. The Alcatraz error list the same as the Flyer error list posted in the library, so you can check the error numbers there. Chuck.
#122151From: Mark WoollardSep 12, 1995 6:31 AM
Success! I first deleted unnecessary files, then backed up, reformatted and restored VideoB, the one with the "undefined error condition". It had a total of 4.9 Gigs of data. This morning, all the projects I had time to test played back OK. No error messages. I'll keep my fingers crossed and report any further difficulties. Regards Mark