#Is Only My 4.06 Flakey?
5 messages in this thread
Chuck,
While 4.06 has some much appreciated improvements, I must say it's a lot less
stable on my system than earlier versions.
I did succeed in eliminating the guaranteed system crash that accompanied a
second click on VideoB. That was by getting the crouton count on that drive
below 200 (file count 400 including .I files).
However, other mysterious flakiness has appeared. As an example, this morning,
while creating a Flyer Still from DV1 using monitor out, the attempt to save it
to VideoB caused a crash. After rebooting, a crouton of a file folder had
appeared as the first crouton in the VideoB bin. I could not "play" it or
delete it. Trying to delete it produces a message "Unable to delete FlyerB:
Undefined error condition". In addition, in the new clip window, the time
available, including reorganized time (in HQ5), has gone from 10 minutes before
the crash, to 18:58:55:00.
Fortunately, all the clips I've tried to play from VideoB play as before. But
I'm still concerned.
What is this undefined error condition and what are the implications? Should I
create any new clips on that drive? Delete any old ones? How do I get an
accurate "time available" readout? Do you recommend reorganizing the drive?
Not reorganizing? Backing up and reformatting (ugh… 8 hours for a backup and
restore)?
Thanks
Mark
By and large 4.06 has worked out very well for the vast majority of users.
I'd be concerned about the flakiness you are seeing. It is not the result most
users are getting, and seems to me to be a situation that bears careful
watching. I'll pass your results to Test to see if we can duplicate, and if
you'd like, I'll have one of our phone techs contact you.
Chuck.
Thanks for the attention. A phone tech called today but wasn't able to
diagnose the problem.
I'm now backing up the VideoB drive with the "undefined error condition", will
reformat and restore.
I was getting repeated "Alcatraz Meditation Error 18" this evening when trying
to play back several of the smaller projects (5 – 7 minutes each) that make up
the 50 minute documentary.
Does that provide any further clues?
Regards
Mark
I think it gives us something to try out, I've heard of a few error 18s out
there, and that is some kind of internal list error. The Alcatraz error list
the same as the Flyer error list posted in the library, so you can check the
error numbers there.
Chuck.
Success!
I first deleted unnecessary files, then backed up, reformatted and restored
VideoB, the one with the "undefined error condition". It had a total of 4.9
Gigs of data.
This morning, all the projects I had time to test played back OK. No error
messages.
I'll keep my fingers crossed and report any further difficulties.
Regards
Mark