#Scala Corp. Profile
11 messages in this thread
Yes!…………..Scala onCI$? This would be great! I am a proud
registered owner of MM 210 and love it. We are currently working on
the concept of Interactive Kiosks in the Branson MO area. We have had
the concept for several years, Scala could make it a reality.
Of course, with regards to a MM300 in the future, I would be happy to
see update info posted here. Also, John, I have noticed a lot of
activity over on the Multimedia Forum. Most suggestions for
configuered interactive systems, do not include the Amiga
(multitasking) platform. I think Scala would benefit immensely, with
this new move to the forum. In regards to the comment on
Alpha/Video. I have visited their facility in Minneapolis and am
impressed with their organization. In case someone wants their
address, here it is:
Alpha Video
7836 Second Avenue South
Bloomington, MN55420-1260
612-881-2055
612-881-4835 (fax) Contact: Robert J. Follstead
Glad to see someone happy that Scala is now present on a major
service. Don't worry, you'll see us in force on some of the other
services as well. Sorry about that CIS, but hey, at least you're the
first! ;-}
Indeed, I have made Scala's presence known in the Multimedia Forum. I
have applied for a spot in the new Multimedia Vendors II area. I hope
that CIS in its infinite wisdom (OK, yes I'm sucking up here…) will
grant us our place soon. As a matter of fact, I have sent a message
with the condensed version of our corporate profile. I've asked
anyone who wants to know about us feel free to leave E-Mail,
messages, comments, questions… and the occasional complaint to my
attention. I guess its up to the Amiga community to inform people
that there is another multimedia platform, a solution, available.
Right guys? Guys? Where did everybody go? Just kidding!
Warmest Regards,
John Chang Technical/Sales Support Scala, Inc.
Are there any plans for a port of Infochannel to the Intel platform.
Our Dealership "Loves IC and Scala". We have sold many copies of
Scala and a couple of IC's but we have had such a nightmare with C=
that we have become afraid to sell Amiga's. It's too bad that C=
can't get there act together. For anyone out there who has not used
Scala or Info Channel you have not seen a good Multimedia
presentation package. I would love to see this package on the PC.
Our past customers all love the product. A year or so ago It was
really no problem selling them Amiga's. They like the Idea of Gold
Service but C= has decided to no longer offer warranty service "They
won't answer the phone". C= is directly responsible for other
platform defectors. I used to hate the thought of Gold Disk and other
Software Developers porting over but who can blame them.
Thanks for continuing your support for the Amiga. I do hope C= will
decide to support the Amiga in the US. Please consider a Slight
defection to the 80×86 market. It would sure make a sales pitch much
easier.
Derrick Thomas
Hello Derrick! You should call me more often! There are plans for a
PC product, but I wouldn't hold my breath for it to come out in the
next few weeks. Even with the problems at Commodore, there are some
very reputable firms that could help you out. For example, Creative
Equipment in Miami, FL always seems to have product from A1200s to
A4000/040 and even the hard to find A4000/030 machines! As for
warranty support, all related services are now headed up by SMG
(Service Management Group). They are responsible for the Gold
Service Warranty program in the past. They have even taken over
Commodore parts distribution business.
There is no doubt that Commodore is running into some difficult times,
however, I feel confident that they will bounce back, albeit a bit
more slowly than usual.
There is a Commodore warranty program. You need to contact SMG for
details, or give me a call at (804) 436-9508. It is a fairly decent
package.
InfoChannel is an excellent Amiga product.
-mark=
Otto Pilot Engaged..
At least, Commodore offered something like Gold Service. Very few PC
manufacturers offered similarly well endowed warranties (get a
replacement PC clone via FedEX next-day air? I don't think so). Yes,
C= is in the midst of a retrenchment (or, perhaps, revanchment) but
the equivalent of Gold Service is still available, albeit from a
third party (the outfit whose name I forget, and which has taken over
all Amiga tech support, repairs and service). That said, I wish
Commodore would have put up a message up on their service lines
redirecting people. — Ron Legro from Milwaukee via AUTOPILOT
Ron,
Actually…many clone makers were offering nnext day on site
service which is better than a replacement unit…..especially if you
don't have a recent backup.
Don
I stand corrected. However, the operational word may be "were" offering
next day on site. I suspect the whole industry is retrenching in this
activity.
[Heck, I just remembered that back in '83 when I bought an IBM PCjr, Sears
Business Centers backed it up with on-site. I actually called them up
once, and they dutifully came out to change the clock battery!]
— Ron Legro from Milwaukee via AUTOPILOT
(The only way to fly)
Yup…with the price wars in the PC arena….on-site service
warranties are disappearing.
We are all here, reading the October issue of AVvideo.
Interesting!….. What is this on page S-16? " Amiga 4000 with
Scala's Infochannel beat out PC and Mac……….", and something
about the Oceanic Naval Air Station?
The article you are reading is about the Oceanic Naval Air Station and their
use of InfoChannel to inform the squadrons of current weather conditions. All
they had before simple CG displays. Not very sophisticated or interesting. We
did have some problems during the installation. It seems that the Naval Air
Station were using limited distance modems to send the information to the
InfoChannel Player from the HQ. Everything is working fine now. They studied
a wide number of systems with a specific criteria. InfoChannel won the
contract because of the flexibility of InfoChannel and the multimedia
capabilities of the Amiga computer. There were several other solutions
available on the Mac and PC side. However, they were not able to meet some of
the specifications, price, nor performance of our solution. Hope that answers
your questions.
Sincerely,
John Chang
Technical/Sales Support
Scala, Inc.