CompuServe Thread

#Strange Hardware Problem

31 messages in this thread
#75856From: Steven D. KapplinNov 3, 1992 10:53 PM
Don, On another topic, perhaps you can help me with a different problem. In the past two weeks I've experience an interment problem. On boot the Amiga screen turns a yellowish color (with greenish tint) and the power LED blinks on and off. The machine will hang in this state for awhile, then attempt to reboot, but continuously falls into the original state. The probem seems to eventually disappear by completing shutting off the power for a few minutes and then starting up again. This is intermitent in that it's only happened three times. The first two times I ended up spending hours taking everything out of the machine and trying to boot. This worked. But when I would reinstall any board it would fail to boot. Almost as though there was no power on the expansion bus or some kind of low voltage short. Any ideas?
#75873From: Don Curtis/SYSOPNov 4, 1992 1:11 AM
Steve, Yellow color…I forget the meanings of the colors, I'll try to find it, I've got them somewhere around here…but my memory says that yellow indicates a problem with the system ROM. But it could be one of the other things like chip RAM or the CPU. So I'd suggest you attempt to reseat all the socketted chips on the motherboard and see if that helps. Putting boards in/out of the Amiga can, in certain cases, cause a bit of a twist to the motherboard causing chip to socket contact to become flakey. Don
#75944From: Betty Clay/SYSOPNov 4, 1992 12:34 PM
I believe there is a text file in AmigaUser that gives the colors that indicate start-up errors. I know that I wrote one for Transactor, and I think I put all of my Transactor stuff up here. BOOTCO.LHA/Bin Bytes: 2862, Count: 60, 20-Aug-92 Title : TRANSACTOR article describing boot colors, etc. Keywords: BOOT COLORS ERRORS TRANSACTOR CLAY This is an article I wrote for TRANSACTOR magazine in 1987. It describes the startup routines in the Amiga and the tests made upon bootup. It gives the screen colors that indicate the progress as it boots – both normal boots and those that show errors. The flashing of the caps light on the keyboard are also explained. Author:Betty Clay This is in Library 12 of AmigaUser. —Betty
#76088From: Don Curtis/SYSOPNov 5, 1992 12:50 AM
Betty, Interesting…I did a search on keyword BOOT last night…it didn't come up…but it's certainly there now. And I've now got a copy in someplace I'll remember <grin>. thanks! Don
#76136From: Betty Clay/SYSOPNov 5, 1992 11:27 AM
I knew that I put my name in the keywords of each of the articles I wrote, so I searched with the keyword CLAY. Perhaps I should change those keywords and put BOOT in there, since that was the logical key for you. —Betty
#76208From: Don Curtis/SYSOPNov 6, 1992 12:33 AM
Betty, BOOT is in the keywords…that's what's weird. I just checked again, from the LIB promp, it's found with a bro /key:boot /lib:all, but if I go to the Amiga File Finder, it's not found either by keywords or filename! I wonder why the file finder can't find it? It's certainly been there long enough. Don
#76244From: Betty Clay/SYSOPNov 6, 1992 8:58 AM
No idea, Don. I don't use the file finder much, since I can usually remember which forum something would be in. —Betty
#76348From: Don Curtis/SYSOPNov 6, 1992 11:45 PM
Betty, I don't use it much either, and I *think* I also did the keyword search both here and in tech…but now don't remember. Oh well. Don
#75957From: Steven D. KapplinNov 4, 1992 2:15 PM
Don, Thanks for the ideas. This is a strange problem which now seems to be reoccuring with greater frequency, yet eventually I have been able to get the system to boot, so it's difficult to determine what might cause the problem. At least if I can narrow things down to something manageable I might be able to fix it.
#76089From: Don Curtis/SYSOPNov 5, 1992 12:56 AM
Steve, Ok…well, Betty pointed me to her file that described the bootup sequence and included the meaning of the colors. It's in LIB 12 as BOOTCO.LHA and I'd suggest you go get it (it's a very quick download, only 2K long) and read it, it'll explain it much better than I can here in the message base. Basically…if the screen is truely yellow, it's saying that the 68000 found an error before the error trapping mechanism (GURU) was in place. In other words…bad boot code, or flakey RAM where the boot code is loaded. Don
#76196From: Steven D. KapplinNov 5, 1992 10:09 PM
Don, Well, does the boot code load into chip ram? That's the only ram on the motherboard. I haven't had any previous problems with the 2.04 ROM and usually ROMs don't just die or go semi, do they? The system seemed to work the first time this showed up only after I removed all the expansion boards, which included the two which have fast ram on them. I did install the 2 meg chip upgrade from DKB. Maybe the one jumper lead which uses that little syringe like clip-on might be loose. I have noted that if I sht the machine off for a long time, like 24 hours, the problem recurs, but if it's shut down for only a few hours it will work fine. In the former case it seems that if I keep doing a warm boot over and over, it eventually boots up.
#76213From: Don Curtis/SYSOPNov 6, 1992 12:57 AM
Steve, I forget all the details, so some of this is probably wrong…but in essense, the ROM is "moved" to low memory during bootup, and then later "moved" back to high memory. When it's moved back, among other things…address 4 is setup to point to a list of routines. This is in CHIP memory and if those offsets are wrong…as it references them during startup…things could easily go into weird mode. I'll look and see if I've still got my reference to the above around here somewhere and try to get you the exact details if you wish. Don
#76297From: Steven D. KapplinNov 6, 1992 5:28 PM
Don, Then, if what you say is correct, I can probaby assume that my problem is arising while the boot code is in chip ram. That might point a finger at the MegaChip. A single lead is clipped onto Denise or Gary, I forget which, but if the contact is not good, perhaps that is my problem, or it may be with the MegaChip itself. Perhaps, I need to do a little work in the machine and be sure that clip lead is securely connected or alternatively see if I can carefully solder the lead to eliminate any chance of poor contact.
#76361From: Don Curtis/SYSOPNov 7, 1992 12:14 AM
STeve, That sounds reasonable…I'd check first with Dean though, see what he says. Don
#76403From: Steven D. KapplinNov 7, 1992 11:50 AM
Don, Well, I did get into the box this morning and checked the board seatings, cleaned contacts, and checked the Megachip clip lead to be sure it was secure. I couldn't identify anything that looked out of the ordinary. I'm beginning to wonder if something is suffering a slight heat (or cold) related problem and that once the machine is turned on cold it takes a moment for it to warm up, but too late for the boot sequence. Then after a few moments (or whatever time it takes for consecutive warm boots) it finally wakes up. If that's the case it's a bear of a nut to crack, especially if it's not a chip but a circuit component like a resistor or cap. I'd hate to think that the motherboard is going flakey on me.
#76502From: Don Curtis/SYSOPNov 8, 1992 12:37 AM
Steve, Obviously, it'd be good if you could get it to do this all the time, then it'd be easy…remove one thing at a time and see if it goes away. But yes, since it's intermittent, and you're sure everything is seated correctly…it'll be tough to track down. Don
#76574From: Steven D. KapplinNov 8, 1992 11:04 AM
Don, At Dean Brown's suggestion I ran mbrt on the system just to see if any memory faults showed up, but after running several iterations of the four available tests nothing showed up. Of course this only took about 20 minutes or so to do, so if the problem is so rare as to show up only sporadically once the machine has gotten past the cold boot, 20 minutes is probably not nearly long enough. Given that the problem only seems to manifest itself at the time it's turned on for the first time that day, and that in a short time it will warm boot normally and run apparently normally from that point on without the problem ever materializing again (at least in any obvious way) makes this a truly bizarre problem to identify. I think the only way it would likely be detected is when it seems alwasy to occur — at the cold boot time. And because that won't always produce the problem unless the machine has been shut down for awhile, even that becomes a trial. But at least at that moment someone with the test equipment suited for the job might ultimately be able to identify the source. I do, however, really appreciate the fact that several of those here on CIS were kind enough to offer suggestions and helpful hints.
#76471From: Dean BrownNov 7, 1992 9:14 PM
Steven, Get a good memory test program and test all of your CHIP ram. (MRBT2 over in AmigaVendor is a good test program) If you find a problem, call our tech support line and request an RA number to return the MegAChip. We'll check it out for you. I rather doubt the clip is loose as that usually causes the machine to never boot correctly. Also you can describe your system configuration and I'll try to track down what the problem might be. Dean DKB Software
#76487From: Steven D. KapplinNov 7, 1992 11:31 PM
Dean, Thank you for that suggestion. I will check the memory and see if anything shows up. Although what is truly strange is that once the system does boot it works fine and withough failure. Only seems to be this strange occurance on the cold boot after the machine has been off for quite a while. I did check the clip lead and it was secure. But I will run a memory check.
#76606From: Dean BrownNov 8, 1992 4:58 PM
Steven, If you can't identify the problem, and wish to determine if the MegAChip is at fault call and make arrangements to send the MegAChip back and we'll test it out for you. Have you ever been able to configure your machine in a way that the problem doesn't show up? It would help alot if we could narrow down the possible areas of problems. Dean DKB Software
#76634From: Steven D. KapplinNov 8, 1992 7:47 PM
Dean, When this problem first occured the only way I was able to get the machine to boot at all was to remove ALL of the expansion cards and boot with just the bare machine and chip ram. That worked OK, but then when I installed any one board the boot failure occured. I shut the machine down and came back to it the next day and was finally able to reinstall all the cards and it worked fine. Then the next day when I turned it on it wouldn't boot. I shut it off and turned it back on, then warm booted several times until finally it came up. Since then it seems that if the machine is off for at least 24 hours it won't boot up until it's been on for a few moments and I go through a series of warm boots or let it fail and reboot on its own until it comes up. However, today, after having been on for several hours, it started failing in midstream. I would warm boot OK, but then after several minutes or more it might fail. After shutting it off for an hour or so, it came back to life. I then shut it down, removed several cards and cleaned contacts, checked the GVP accelerator card's xtal, reinstalled everything and it's working OK right now. Given that it once only would boot up with chip ram installed, I doubt the problem is Megachip. I also ran mbrt several times and found no faults. I have quite a few cards installed. A GVP 3001, AmaxII Plus, Nexus controller/ memory, A2386 BB, VGA memory card, PC SCSI controller, and PC I/O card. I do note that when it fails to boot, the hard drive is never accessed. The power LED starts blinking (as it does on all failures I've had), the screen will blink and on occassion I will get a GURU software failure alert.
#76802From: Dean BrownNov 9, 1992 10:31 PM
Steven, Have you ever checked the power supply voltages with a fully loaded machine. It's possible that your power supply may be going south. Other than that, I can't see anything that would cause your problems with the configuration you have. Dean DKB Software
#76807From: Steven D. KapplinNov 9, 1992 10:49 PM
Dean, I considered that possibility, but haven't put a VOM on the lines to see how the voltages are. Suddenly it's back to working normally again, at least the past day. I don't know how much power the mother board consumes, but I figured that all the cards in the system for which I have power draw info wouldn't consume more than 100 watts, and the supply is supposed to handle 200, I think.
#75882From: Dave CinegeNov 4, 1992 4:48 AM
Yea….good ideas over here…..I was having problems like that awhile ago with my A3000. The cause of it was corupt WB software. Try booting off of a floppy and see if you get the problem. If so reinstall your system software. If that doesn't do it it sounds like you have a flakey expansion card. Dave Elite MicroComputers 908-541-4214 – via Whap!
#75959From: Steven D. KapplinNov 4, 1992 2:18 PM
Dave, OK, I'll give that a try. However, if memory serves me correctly I don't think the machine would even boot off floppy because the failure occured before the boot sequence ever began, but I'll try that the next time it happens just to be sure. I don't know if it's a flakey expansion board or system board since the first time it happened I took out all the boards and then tried putting different ones in at a time. It seemed to make no difference what card went in, though. Don Curtis suggested it could be something flakey on the motherboard itself, perhaps need to reseat socketed chips, etc.
#76063From: Dave CinegeNov 4, 1992 11:52 PM
If it is a chip it is most likley the super buster. Dave Elite MicroComputers 908-541-4214 – via Whap!
#76194From: Steven D. KapplinNov 5, 1992 10:02 PM
Dave, I have a 2000, I don't think I have that chip, do I?
#76234From: Dave CinegeNov 6, 1992 6:22 AM
No you don't…..I thought you where talking about an A3000. Dave Elite MicroComputers 908-541-4214 – via Whap!
#76022From: Mark SterlingNov 4, 1992 8:44 PM
Steve, Do you have an A3000? Were you running PKaZip? I have had the same problem but only when running PKazip. It crashes and then I get the dang green screen that keeps coming back with each reboot attempt. Truning off the machine for a few seconds fixed the problem for me.
#76024From: Steven D. KapplinNov 4, 1992 9:06 PM
Mark, No, I have a 2000 and this problem just cropped up when first booting. I need to turn the machine off for awhile, or try warm booting a few times or a combination of both, then eventually it comes alive.
#76064From: Dave CinegeNov 4, 1992 11:52 PM
Green screen indicates a memory problem….yellow is a bus (expansion card) problem. Dave Elite MicroComputers 908-541-4214 – via Whap!