CLtd SCSI Woes
4 messages in this thread
Is there anybody out there still waiting for there scsi controller update from
CLtd, I've been wating 5 months now, I am curious if anyone else has waited
longer, I keep getting responses from CLtd that they are having production
delays; I wish if anyone company cannot keep a promise and there a delay they
would at least send some sort of notice that there will be a delay rather than
guessing; isn't there some sort of law saying if a company delays putting out a
product they must inform their customers; oh by the way the controller update
is for the Amiga 1000, one more month and I will ask for my money back!
Richard
The 1000 Kronos started production about a month ago – I'm told that the 1000
was much harder to do then the 500 or 2000. Early production is slow, and they
are backed up on delivery.
Ron
Kronos for A1000 is shipping now. Call and check on your order. Mine was
shipped to the wrong person, by mistake. No, there is no such law. Call them
and check on order. They are quite anxious to please their customers.
Richard,
I had to "read the riot act" to them to get my HD. Took a direct threat
to send letters of complaint to the BBB, Commodore, and a few others.
Once they understood that I was seriously peeved (I'd been waiting for two
months!) they got the HD to me within 4 days. (I had called them on a monday
and told them to have it to me on friday, or else.)
I must say, once I got the silly thing it was VERY easy to use. Just plug
it in and it runs! Compared to the backwards handsprings that I've heard other
HD purchasers go through after getting their HDs, I'm exceptionally pleased
with CLtd.
In short, if it's from CLtd, it's a good product, but don't be suprised at
a long delay. If it goes over 6 weeks, get them on the phone directly and
browbeat them. Genteelly, but don't let them give you the "it'll be there in 5
days" shtick.
I will probably be purchasing a second drive from them in the middle
future. When I call them up, I will require a hard delivery date from them. If
they want, they can deliver it before then, but if it's even one day late, the
letters of complaint will be sent. I will make CERTAIN they understand this
when I call them. Then I'll set back and see what happens.
Enjoy!
Edwin Wiles – …!uunet!hadron!netex!elw – Software Engineer