CompuServe Thread

#Hard Drive Advice

38 messages in this thread
#179860From: daniel stripesDec 27, 1994 8:38 PM
I just ordered a Quantum 540MB SCSI and have a couple of concerns…I am currently running a Maxtor 120MB SCSI mounted on a GVP Series II controller. Have you (or anyone else out there reading this) run these two drives from the same controller? If so, any problems? (Or am I confusing IDE {many conflict problems} with SCSI {trouble free if terminated properly}?) Also, do you know if there are any special jumper settings or terminations necessary if these drives are run from the same controller?
#179864From: Christopher TolmieDec 27, 1994 9:39 PM
Daniel, I'm using the Quantum with a 7345SR Maxtor and they both seem compatible to me. I am also using a GVP Series II with these drives. 🙂 Chris
#180025From: daniel stripesDec 28, 1994 10:57 PM
Thanks for the input. Are they both on the same connector (internal or external)? ;^) //daniel on autopilot in paradise \X/ powered by intel and motorola
#180055From: Christopher TolmieDec 29, 1994 2:29 AM
daniel, Yes both are on same connector. I run a ribbon from the 50 pin header to two internal 3.5" hard drives and an 44MB SyQuest. The ribbon continues out the box to an external case containing (well it did until recently) a SyQuest 44 MB and a Wantek 5150ES streaming tape. I use the 25Pin port for a removable Apple PowerCD player. Chris
#180560From: daniel stripesJan 3, 1995 2:21 AM
Chris, Thanks for the info about your system…it provides insight. The QULT540S arrived. I have it installed on a 50 pin header ribbon with the 7120S. When ExpertPrep queried the drive it came back that the drive had 58?? (I can't remember exact number) cylinders, 3 heads, 62 sectors per track…the information I got from Quantum indicates the drive is 1048 cyls, 16 hds, 59 spt…so, after a bit of wrestling around with ExpertPrep, I was able to force these numbers (the ones from Quantum) and the drive formatted out to 515M. Does this sound normal to you? Also, does it format to 515M because ExpertPrep counts 1M = 1,048,543 bytes and Quantum rates the drive with 1M = 1,000,000 bytes? Now, I am pretty certain that one of the drives *must* be terminated for all to work properly, but since the combination didn't seem to work correctly, I removed the terminating resistors from the Quantum and, just for curiosity, checked the Maxtor (sure enough, it's terminating resistors were gone, too). The drives now seem to work fine together (except that I need to figure out how to make them intelligent about which is supposed to be the boot drive). Is this because the connector at the end of the ribbon header somehow provides the bus termination, making the resistors not needed on the drives? I know I ask a lot of questions, but this forum is my best (best = accurate + timely) source of information and I just want to make sure I won't encounter irrecoverable problems when the drive is nearly full of data due to incorrect setup due to my ignorance. Thank you for your time and assist. ;^) Have a Happy, Healthy and Safe New Year! //daniel on autopilot in paradise \X/ powered by intel and motorola
#180577From: Christopher TolmieJan 3, 1995 8:53 AM
daniel, Here is the info expertprep provided for me. QUANTUM: 525MB LowCyl: 1 HiCyl: 5782 Heads: 3 Sectors: 62 Blocks: 1075649 > INFO Mounted disks: Unit Size Used Free Full Errs Status Name DHQ: 525M 711454 363996 66% 0 Read/Write QUANTUM It appears that I have 525MB out of the possible 549 formatted capacity shown in the Table of SCSI specs provided by the seller. Termination always seems different to each setup, and again different when you add additional devices to the chain. Right now I haven't (it seems) any termination myself since removing one of the external devices (failed tape drive) which was the terminated device. I'm preparing to move all the external devices into one case so I'll be playing with the termination again later this month. But I don't think the ribbon header provides any termination. On page 2 of expertprep you can choose whether the drive is the BOOT drive or just to be mounted on BOOT. It is a toggle gadget under the Boot/Mount option on the left of the screen. Choices are BOOT, MOUNT and NOMOUNT. You should also be able to hold down both mouse buttons on boot-up and get the boot screen. From there you should be able to choose which drive you want to boot from, however, when I try that I get a crash, using WB3.1. The other choices in Expertprep are Disconnect, Last Disk, and Last LUN. I've always been somewhat unsure how to use these, maybe another person with more technical knowledge can provide us with some insight on these choices. Termination has always been a black art for me. I found that you have to play around with it, moving the resistors from device one to device two, etc. There is active termination available. It is an external device that provides powered termination, LEDs to indicate what is going on and the advertisements in APS Technologies ((800) 947-8599) make the SCSI SENTRY look interesting. Part of the ad reads,"answer to your SCSI woes. Take the Voodoo out of SCSI with SCSI Sentry or our new SCSI Sentry II." Listed @$79.95 and $99.95. Looks like an external pass through terminator with a couple of LED triangles and a power button. Getting their catalog is worth a call, it if full of interesting products. But slightly pricey. I do like the looks of their external cases and unique way they connect them with minimal length connections that are heavily shielded. Probably well worth the added cost. Now on AP1.75 but I miss having the formatting of 1.74 or understand why! Christopher
#181230From: daniel stripesJan 8, 1995 6:47 PM
>QUANTUM: 525MB > LowCyl: 1 > HiCyl: 5782 > Heads: 3 >Sectors: 62 >Blocks: 1075649 Yes, this is the same default info that ExpertPrep provided me with. >>INFO >Mounted disks: >Unit Size Used Free Full Errs Status Name >DHQ: 525M 711454 363996 66% 0 Read/Write QUANTUM When I forced the manufacturer's information on cyls, hds, and spt it resulted in: Mounted disks: Unit Size Used Free Full Errs Status Name DH1: 516M 275 1057003 0% 0 Read/Write DH1{515MB} //daniel on \X/ AutoPilot 1.75
#180754From: Trent HawkinsJan 4, 1995 9:39 PM
Daniel, While the drive is rated for 525 MB no one really gets that after formatting and setting up the drive. The greater the storage space, the higher the discrepancy. Do not worry as this is normal, and all that is happening is that the system (not the OS, but the lower level HD control system) allocates a certain number of required MBs to put the disk information required to find files that you put on the harddrive. This is know as the RDB (Rigid Disk Block) and also contains the boot information, format, FAT etc. The higher the storage space (ie. the higher the amount of MB) the greater the needed space.
#180937From: Christopher TolmieJan 6, 1995 7:57 AM
Don't forget about the reserved blocks that are used to replace any bad blocks mapped out over the course of the drive's usage. Christopher
#181039From: Trent HawkinsJan 7, 1995 4:27 AM
Oops. Right you are Chris. It's the little things that a person always forgets. Tnx. Trent 'Dulce et decorum est pro patria mori'
#181152From: daniel stripesJan 8, 1995 11:07 AM
I'm sure you will see the message I just left to Chris, so I won't repeat it here. Thank you for the helpful information. I shall keep the messages from you and Chris because they contained so much useful information. //daniel on autopilot in paradise \X/ powered by intel and motorola
#181150From: daniel stripesJan 8, 1995 11:06 AM
What is the mechanism by which this process works? Would you please explain? thanks. //daniel on autopilot in paradise \X/ powered by intel and motorola
#181209From: Christopher TolmieJan 8, 1995 5:04 PM
daniel, The way I understand it, the firmware on the drive is what actually does the formatting. It includes the 'map' of what is reserved blocks and when you select bad block format from the prep software, the drive attempts to 'map out bad blocks that fail a test' and remap the reserved blocks back into the overall mapping of useable blocks to replace the bad ones. – Best I can describe it! Christopher
#181237From: daniel stripesJan 8, 1995 9:47 PM
Chris, Thanks! Your explanation is very clear and sensible. //daniel on \X/ AutoPilot 1.75
#181222From: Christopher TolmieJan 8, 1995 6:18 PM
daniel, you say that the quantum info indicates the LT540s drive has 16 heads?! When I used their fax on demand service I got a data sheet that indicates it has only 3 heads, like the prep software provided. I couldn't find number of cylinders on the data sheet but here are the specs that were provided: Total Logical Blocks 1,074,023 Sectors per Track 64 to 128 Bytes per sector 512 Tracks per Surface 3,763 Physical Disks 2 Physical heads 3 Christopher
#181239From: daniel stripesJan 8, 1995 9:48 PM
I probably said that but to be more specific (I may have (probably) goofed here)…I called Quantum's support line. They have the same blasted automated voice answering/tone select system as (almost) everyone else. I guided through this touch-tone maze to the section for the drive capacity range that this drive fit into, then the only drive the system talked about that was close was the "ProDrive LPS540". That is the info I used…I now have this sinking feeling… now I wish I had picked up GPFax as my modem's fax capability is very sorely neglected. What was the document number you got from their fax-on-demand system? Total Logical Blocks 1,074,023 Sectors per Track 64 to 128 Bytes per sector 512 Tracks per Surface 3,763 Physical Disks 2 Physical heads 3 This still doesn't seem to correlate to what ExpertPrep defaulted to: LowCyl: 1 HiCyl: 5782 Heads: 3 Sectors: 62 Name: Quantum Size: 525MB Blocks: 1,075,649 In any case, I think I'm gonna be calling Quantum tomorrow, to speak with a real human on the other end. //daniel on \X/ AutoPilot 1.75
#181249From: Christopher TolmieJan 8, 1995 10:45 PM
daniel, I first had the fax thingie send me a document catalog and then called and requested from it document #7178, Lightning 540s. I realize that the info from Quantum doesn't correlate with what ExpertPrep displayed but I haven't figured out how to interpret the blocks into number of Cylinders. Here is something to ponder, the 540MB has two physical disks and 3 heads, while the 730MB drive has two physical disks and 4 heads. Does that mean that the 540 could have been a 730 if it only had one more head and I guess the other side of that second disk verified as acceptable media? Christopher
#181333From: daniel stripesJan 9, 1995 8:52 PM
It would seem so, wouldn't it (720 vs. 540). Even more intriguing is that I wonder if there are only 3 heads in the 540 or if it's a firmware controlled condition…. Thanks for the document number. I didn't get a chance to call today, but will soon… or maybe I'll order GPFax and then get some use out of this fax option… I could use the dickens out of that! //daniel on \X/ AutoPilot 1.75
#179888From: Trent HawkinsDec 27, 1994 11:49 PM
Should be no real problem as long as the last drive is terminated and each of the seperate SCSI units has its own ID number. Trent One of the "Frozen Chosen"
#180026From: daniel stripesDec 28, 1994 10:57 PM
Should I expect documentation with the hard drive that shows how to terminate it (jumper, resistor pack, location of terminals, etc.)? Should I need any additional (i.e.- not included with the drive) components to accomplish termination (such as a resistor pack, shorting jumper, etc.)? Please excuse my ignorance, but I've not had to deal directly with this before. //daniel on autopilot in paradise \X/ powered by intel and motorola
#180201From: Trent HawkinsDec 30, 1994 1:45 AM
Two common ways that a drive is terminated. The first and most common is that near the drives' SCSI connector is a row of resistors (usually just right behind the connector). With the resistors already in, the drive is terminated (it comes from the factory already terminated). If this drive is NOT to be the last in the chain, these resistors have to be removed. If it IS the last, then the resistors stay in, and any other drives before it in the chain have to have their termination resistors removed. The second way is with a resistor pack attatchment (by far the best way IMHO). With the pack inserted into the drives' SCSI connector and the ribbon inserted in the pack, the drive is terminated and contrawise to be unterminated. All needed equipment should be supplied with your drive (well, you may need a pair of needlenose pliers if the drive uses the #1 method). The documentation with the drive HAS to show you how the drive is terminated, as well as show you the dipswitch settings for the SCSI ID # (if the drive is an internal). Make sure that the SCSI ID is set to an unique number different from any other SCSI device you have in the chain (or the drive will just not work! <g>). Oh yeah. You may need to get jumpers for the SCSI ID # (some companies are cheap and only provide one jumper! This was the case with both my Quantums). If you run into problems just give me a shout. Enjoy.. Trent One of the "Frozen Chosen"
#180233From: Dick SchnaseDec 30, 1994 11:25 AM
Trent, TH> Make sure that the SCSI ID is set to an unique number different from TH> any other SCSI device you have in the chain (or the drive will just TH> not work! <g>). I've a 52 MB Quantum that I'm not using – can't figure how to set the device address. It has jumpers labeled A0, A1, A2 and another set of two jumpers side by side w/ no label. Any ideas? Thanks in advance. Dickoux
#180265From: Murray ChafferDec 30, 1994 3:58 PM
Hi Dick, > I've a 52 MB Quantum that I'm not using – can't figure how to set the > device address. It has jumpers labeled A0, A1, A2 and another set of two > jumpers side by side w/ no label. Think of them as binary numbers. if you set jumper A0, it will represent 2 to the power of zero (hence it will be either 0 or 1). If you set jumper A1, it will represent 2 to the power of 1 (which will be either 0 or 2) If you set jumper A2, it will represent 2 to the power of 2 (which will be either 0 or 4) This table may help : SCSI ID Settings: A0 A1 A2 0 Off Off Off 1 On Off Off 2 Off On Off 3 On On Off 4 Off Off On 5 On Off On 6 Off On On 7 is possible (On On On) But is reserved for the controller – Don't use! To set a jumper 'on', just place the shorting block across the two pins. As Trent mentioned before, you may have to get extra shorting blocks for higher numbers, some drives ship with only one. -Muzz
#180333From: Dick SchnaseDec 31, 1994 7:35 AM
Murray, Thanks for the great reply. Good to know that help of this calibre is right here in my computer room! Dickoux
#180311From: Trent HawkinsDec 31, 1994 2:11 AM
Dick, The pin sets labeled A0, A1 & A2 would be the ones needed to set the SCSI ID #. If the drive was bought new, the SCSI ID should be set to 0 already (this is the factory default setting). This means that all three sets of pins are set to OFF (ie none of the pins are shorted by the jumper[s]). Please note that pins are OFF if the jumpers are NOT connected. With that the following table should give you the SCSI ID numbers (just from one of my Quantums, as the other is an external): A0 A1 A2 0 OFF OFF OFF 1 ON OFF OFF 2 OFF ON OFF 3 ON ON OFF 4 OFF OFF ON 5 ON OFF ON 6 OFF ON ON 7 ON ON ON Do not use SCSI ID 7 as this is usually used by the controller itself (think of the controller as another SCSI device on your SCSI chain). The extra set of jumpers are probably for the LED display (you do not need to worry about hooking this up as it has nothing to do with the HD's operation, it is more for the operator to show that the HD is being accessed). Hope this helps. Trent One of the "Frozen Chosen"
#180334From: Dick SchnaseDec 31, 1994 7:35 AM
Trent, Thanks for the expertise. Your reply is a 'keeper'. Dickoux
#180561From: daniel stripesJan 3, 1995 2:21 AM
Thanks for all the info! The drive came with the row of resistors right behind the connector just as you stated. It also came with a mounting rail kit for use in a 5.25" bay and more jumpers than I could ever need! I don't know if it's okay to plug a company here so let it suffice to say that if you are in the market for a new hard drive, I recommend the company that has won CShopper's Best Buy Award every year since 1988 (Off the box now). I have one question related to your message…when I had the terminating resistors installed, the drives did not seem to work correctly. Since removing them, both drives appear to be running hot, straight and normal…does the end connector on the ribbon header somehow provide termination? This would be contrary to all that I've read over the years. No, I don't have any special resistor pack on either drive connector as you described. Since this didn't seem right to me, I took the Maxtor off the controller card and checked it and, sure enough, it's termination resistors are not there…. So, I have both drives up and running and neither has terminating resistors installed and all seems to be working properly except that now I must figure out how to make the drives smart about which is to be the boot drive upon startup…I think there is contention at power-up now which is resolved by immediately using the three finger salute (CTRL-LAMIGA-RAMIGA) to proceed with a normal boot process. Happy New Year! //daniel on autopilot in paradise \X/ powered by intel and motorola
#180621From: Christopher TolmieJan 3, 1995 8:17 PM
daniel, If your having to warm-boot each time to get the drives up, there is some problem. I'd venture a guess that you need to terminate one of the drives on the SCSI chain. Basically the termination on the new drive should have been left in place, however if you had problems like you mentioned try terminating the other drive instead. Those ribbon header connectors haven't any termination inside them. Now on AP1.75 but I miss having the formatting of 1.74 or understand why! Christopher
#180753From: Trent HawkinsJan 4, 1995 9:39 PM
Hmmm… Now that sounds interesting. What type of controller card are you using? I recall that I had a similar thing happen to me when I installed my second Quantum. Both drives operated whether they were terminated or not and it was not till I added my CDRom and then a tape drive that I needed to worry about the last unit in the chain being terminated (and the other units unterminated). It may be just a quirk of Quantum drives or a combination of certain controller cards with certain drives. =>does the end connector on the ribbon header somehow provide termination? If it is a normal SCSI 50 pin connector it should not. Usually a special pack is needed to provide termination. =>now I must figure out how to make the drives smart about which is to be =>the boot drive upon startup This would now depend upon what type of controller card you have. With mine, a GVP SCSI/RAM +, two programs were provided (one an expert prep that allowed me to configure the SCSI chain in a little more detail, and a fastprep, which just allowed me to get the system up and running properly). Both programs allowed me to choose which drive (actually which partition on one drive) would be the boot and which drive/partition was just to be mounted. I would assume that you should have something similar, and if not, you should be able to do it using the HDTool program that comes with whatever Workbench you are running. If this does not work, there should be any number of sharware programs that would allow you to write to the RDB (Rigid Disk Block) on your system to tell it what drive/partition is the boot and which should just be mounted.
#181009From: daniel stripesJan 6, 1995 9:16 PM
I have a GVP Series II SCSI + Ram controller also. Thanks for all the info…you've been very helpful and I'm sure I now have all the information I need to get this thing set up the way it should be. I just haven't had the time this last week to disassemble the case and install the termination resistors and ExpertPrep the drive again. Hopefully this weekend. Again, thank you! ;^) //daniel on autopilot in paradise \X/ powered by intel and motorola
#180287From: Christopher TolmieDec 30, 1994 9:42 PM
The Quantum I purchased from MegaHaus came with excellent documentation, a reprint of Quantum information. Stuff like SCSI Address chart, SCSI Specs on all the drives, a SCSI Jumper Table, and phone numbers and times for tech support at Quantum. It also lists the MOLEX housing part number for the Remote Control connectors on the drive. It also had the terminators pre-installed, something I had to remove,and included shorting jumpers. If needed you can purchase a pack of them at any radio shack, although those seemed a bit large for this new Quantum, the pins keep getting smaller & shorter. If your buying the drive bare-bones you get NO cabling, or mounting rails. The Maxtor came with instructions & terminators, but no shorting jumpers or rails. Something I didn't need. Best thing is to ask order taker what's included and what else is available to ease your installation.
#180341From: Hank DuckmanDec 31, 1994 7:58 AM
Christopher; PMFJI but I would very much appreciate your posting the address and phone number of Quantum. Thanks; Hank
#180348From: Christopher TolmieDec 31, 1994 10:02 AM
OK, Hank. I posted it once already to Michael Shea, but just in case you missed it here it is again. Plus for other 'lurkers' I will include some other info. The Quantum Lightning LT 540 hard drive I purchased came with the SCSI ID# set to 6. And a good thing it was too, the shorting pins on this drive are much smaller than the older pin headers and the shorting blocks I have are much too large to be used on it (too long and slip right off). By setting it to #6 at the factory they've included three (3) of these super tiny shorting blocks at no extra cost! And believe me, you don't want to have to go searching for these critters when your all salivating to get at all that inexpensive mega storage space. 🙂 Quantum Info: Quantum technical support lines are open Monday through Thursday from 7:00 AM to 5:00 PM and Friday From 7:00 AM to 2:00 PM PST. The Technical Support telephone number in the U.S. is (800) 826-8022. The following 24-hour services are available: o Fax-On-Demand (800) 4DISKFAX o BBS (408) 894-3214 o MegaHaus Orders (800) 786-1158 o MegaHaus Tech (713) 333-1944 Mon-Fri 9 AM-6 PM CST o Future Domain (714) 253-0440 o BBS (714) 253-0432 o MacWarehouse (800) 255-6227 Christopher
#180436From: Hank DuckmanJan 1, 1995 4:37 PM
Sorry, Chris; I saw your message to Michael Shea after I sent you the request. Thanks; Hank
#180562From: daniel stripesJan 3, 1995 2:22 AM
Interesting. I ordered the QULT540S and a WD2540A, both bare drives, at the same time from Insight (Hard Drives International). The clerk told me on the phone that the Western Digital Caviar would come with mounting frame kit & dual ide cable, and that the Quantum would come >without< the dual SCSI cable. So, I ordered a 50 pin dual SCSI cable at the same time. Well, the package arrived a few days ago and *>both<* *>bare drive kits<* included mounting rail kits complete with bezels, extra jumpers & screws and dual cables. It's a good thing the extra cable was only $3…hardly worth sending back or making a fuss over. Oh yeah, complete professionally prepared installation manual from Insight for both drives (er, uh, except that the SCSI Hard Drive Installation Guide does not include my particular drive model…that's okay since Quantum's telephone number was provided and their automated technical service does and includes all jumper settings, etc.). //daniel on autopilot in paradise \X/ powered by intel and motorola
#180586From: C. Davey UtterJan 3, 1995 1:09 PM
Daniel, Could you give me Quantum's number please? C. Davey
#180641From: daniel stripesJan 3, 1995 10:47 PM
Yes. Quantum Tech Support @ (800) 826-8022. //daniel on autopilot in paradise \X/ powered by intel and motorola
#180672From: C. Davey UtterJan 4, 1995 5:36 AM
Thanks. C. Davey