#AMIGA REPAIR
7 messages in this thread
John,
Well, better companies than Commodore have tried to stop mail-order, and none
that I know of have succeeded. As I told Richard, my first two computers were
purchased locally. Those were primarily business machines, and I was very
concerned about support. I let my guard down when I bought the AMIGA. I
mistakenly assumed that the bugs had been worked out in the 1000. Little did I
know that the 500 would be as questionable as it appears to be.
Please don't misunderstand. I think the AMIGA is a remarkable machine, and I'm
having lots of fun with it. But apparently Commodore has cut corners more than
they should have, and if their service policies are such that the AMIGA can't
be repaired quickly, it's a safe bet that the AMIGA's status as primarily a
home/entertainment machine will not change. And maybe that isn't all bad.
By the way, it appears that I will get the 8520 replaced quickly by a local
dealer. After I finally offered to pay for the replacement, the dealer
relented and said they would do the work under warranty.
Thanks again for your interest.
Mike
P.S. For what it's worth, my invoice is dated pre-Jan 1.
Mike:
Oooh… what I would give to have that memo on Mr. Toy's desk tomorrow morning.
Roger
Roger,
If Mr. Toy doesn't have that on his desk in the morning, that's just another
indication that they aren't doing everything they should to support their
machine. If I were Mr. Toy, I would have a rep reading every message left in
AMIGAForum. They can't _buy_ market research better than this.
Mike
Mike:
Hehe… seems I've heard those words somewhere before …
I used to work over on CIN – that's the Commodore Information Network, a bunch
of SIGs (now called Forums) and a few thousand DISPLA pages of info owned and
run by CBM a few years ago. It seems the TelCom staff at CBM (much larger then
than now) spent most of their time trying to get someone in the company to see
what they had in their hands. To CBM it was just a minor marketing gimmick to
sell cheap computers and modems (tesimony to Jack's flair).
And they let it slip away …
Roger
Roger,
As you tour CIS, you'll notice many manufacturers who have taken note of the
valuable information that can be found here concerning the use of their
products. I'm sure, given time, that the same will happen here.
Mike
Mike:
I wish it were true.
But I know it's not.
Roger
<Sigh> That's really sad.
"There are none so blind…"
Rick