CompuServe Thread

#Soft F/X Application Err

11 messages in this thread
#2573From: Rick QuisenberryDec 21, 1994 9:42 PM
I've just received my copy of Soft F/X, which I'm running under Windows 3.11. I'm primarily interested in learning the modeler, so I tend to launch it without going through the Soft F/X. When I do this, I consitently get a 'Growstub' Application Error in the POINTER.DLL. I can continue running the program – everything seems okay. Am I doing something wrong? Also, I have a major gripe: this package is very sophisticated, but the documentation isn't. The totorial seems oriented towards animation, but I need to learn the modeler first. Is there a 3rd party book or other reference material you can suggest? Sorry about the complaint, but – you know – it's frustrating knowing what you want to do without know how to do it. Thanks, Rick Quisenberry
#2575From: ASDGDec 21, 1994 11:51 PM
Rick, Although I'm not with Byte by Byte, I can answer this question. Soft F/X is likely a Win32s application. Microsoft mouse drivers prior to the most recent version will typically crash when a Win32s app is first run. This does not impact the machine, as you have discovered. You can cure this in two ways. (1) locate and then download the very latest mouse driver or (2) remove a specific reference in the win.ini (or system.ini, I have this info at work and can't recall the details right now) to the part of the mouse driver that fails. In any event, this is not the fault of Soft F/X and has been fixed by Microsoft. Jason Elastic Reality (hot subbing for BbB)
#2584From: Rick QuisenberryDec 22, 1994 9:33 PM
Jason – Thanks for the reply – I'll look for the new mouse driver. Rick
#2598From: Rob BryertonDec 23, 1994 2:53 PM
>>(2) remove a specific reference in the win.ini (or system.ini, I have this info at work and can't recall the details right now) to the part of the mouse driver that fails.<< The file in question is in SYSTEM.INI, name POINTER.EXE. My 2 cents Rob
#2603From: Rick QuisenberryDec 23, 1994 7:21 PM
Thanks Rob. I wasn't able to find an upgrade on MS Forum, so I simply removed it. Everythings fine now (except that I'm still lost with the program!). Rick
#2609From: Byte by Byte CorporationDec 24, 1994 4:48 PM
Hi Jason: Thanks for the tech help. I'll send you a complimentary copy of SoftF/X if you'll learn it and keep up the great tech support. What do you say? Best regards, Scott
#2611From: ASDGDec 24, 1994 11:20 PM
Scott, We'd be happy to trade you for a copy of your product. I'm not sure how much my boss would appreciate me rendering tech support for other companys *too* often. 🙂 Jason ERI Technical Support Saint
#2608From: Byte by Byte CorporationDec 24, 1994 4:46 PM
Hi Rick: I am sorry to hear that you are having trouble with the modeling portion of SoftF/X. You are quite correct in that the modeler is quite sophisticated. We are currently working on a tutorial for the manual. We will let you know when it is completed. In the mean time, you should find the on-line help to be very in-depth. If you need more help, please contact our tech department. Thank you for your support and patience. Best regards, Scott
#2613From: Rick QuisenberryDec 25, 1994 10:44 PM
Scott – Thanks for your reply. I'm glad that you folks recognize the need for more 'how-to's" on the modeler. I am feeling my way around, and have made some progress. Perhaps you can give me a bit of a nudge… I'm trying to apply a procedural map to one of my objects by doing the following: 1. I selected the object such that all vertices appear highlighted. 2. I used the Set Attributes (?) option, which shows me that x-number of faces are selected. In this dialog I select the internal shader to use (in this case Marble). 3. I edit the shader to select the colors it is to use (in the preview dialog). When I render the object, I don't see the colors I selected for the shader. What am I doing wrong? Rick
#2674From: Byte by Byte CorporationDec 29, 1994 10:03 AM
Dear Rick Quisenberry: The shader color can not be set in the "Shader Preview Dialog." This priview dialog is used only to view the color and shader (texture) combination quickly so that the model does not have to be rendered every time you change the face color, shader color, and/or shader mapping as well as the settings for glossiness, tansmissivity, and reflectivity. To view the color/shader combination as it would appear on rounded surfaces, click the button marked "Sphere," and to get an idea of what it would look like applied to flat objects with edges involved, you would select the radio button marked "Cube." This whole dialog box is a way you can get an idea of what settings you would need to get the color and shader the way you want them. Also it allows you to get a pretty good idea of how changing the settings will affect the image if you are not sure what the number settings correspond to. To actually set the face color and mapping, shader color and mapping, as well as the settings for glossiness, reflectivity and transmissivity, you must use the "Set Attributes" dialog box located under the "Attributes > Face Attributes" menu bar. In this screen, to set face and shader color, click on the appropriate colored block. This should get you to a "Set Color" dialog. Choose your color and click on "OK." The chosen color should appear in the color block. Now you must click on the "Set" button or the color will not be assigned. Again the set button must be hit every time you make changes to glossiness, transmissivity, and reflectivity as well. The "Get" button will restore the color or number value to the one that has been set for that face or surface. you already know how to set the internal. shader. To set a face or surface map you must click on the set button under the MAPS block. Choose NEW and click on OK. Click on the EDIT button under the same block. Choose our surface image from the available images. You can also choose mapping type, reflection images, and bump images in this dialog. Additional images can be purchased from other companies, as well. I hope this information will help you. If you still have trouble setting the shader color or with any other part of SoftF/X, then please do not hesitate to send us another message or call our technical support line at (512) 795-0150. Mike Srivathanakul SoftF/X Technical Support
#2689From: Rick QuisenberryDec 29, 1994 11:21 PM
Thanks Mark… I'll give it a try.