#GVP TPC-PLUS problems
Dear Ron,
Thank you for taking the time to document the problems you've found with our
TBC plus unit. The issues concerning the loading of images (not just JPEG)
which do not conform to the size of the TBC's buffer is something that we have
been made aware of and will be fixing in the next version of the software. The
other issues I will need to reproduce first, but I assure you that if in fact
they are due to a programming error they will be promptly addressed.
In closing I want to make you aware that GVP is not closing its doors to
end-users. If one of our customers wants to get in contact with GVP directly,
there are other avenues which he can use to do this. Our fax line is always
open, and one can always use US MAIL as well. Compuserve is yet another
resource which customers can (and are) using to get answers from us. Granted,
some situations would better be handled via phone conversation but in order to
provide support for our dealer base we were forced to re-direct our resources
in the manner in which things are now.
Gill W.