BAD FAITH
Is NewTek really responsible for your hardware problem? From what you say,
yes, they've been deficient in sending that software update. Look at it
from their perspective. Thousands of LightWave users don't have this
problem. You've got unusual hardware. Where's the most likely source of
the problem? The most absurd part of your original message was that you
were ready to "threaten" NewTek by posting your side of the story in any
venue you could. I know that if you were tangling with my company, I'd
think you were being rather unfair. Why didn't you blame your hardware
manufacturer?