CompuServe Messages

Jay, I purchased the Advanced Amiga Analyzer from Grapevine towards the end of July. I reproduce below the fax I sent them on 2nd August. So far I have not had the courtesy of a reply Pete Jones, flying on AutoPilot from Brussels, Belgium "For the attention of: Mona or Irwin, Customer Service Grapevine Group Inc. SUFFERN, NY 10901 Subject: Advanced Amiga Analyzer I have received the above-mentioned software (your invoice 44593, dated 07/12/93). Included was a photocopy of a review of the Analyzer published in the June issue of Amiga Shopper, a magazine to which I contribute. On this copy you have carefully marked with an asterisk the section which states that the analyzer consists of four dongles, a disk, and a six-page photocopied manual. You have then carefully typed on the same photocopy a note to say that revision two of the software has now been released and that the Analyzer now consists of; a box with lights and a pass-through mouse port; new software for additional tests; and a printed manual. It concludes by saying "There are no more dongles." However, when I opened the box, I found ………..four dongles! To add insult to injury, there was no manual, not even six photocopied pages, let alone printed. Am I to assume that this is a mistake, and that you will now despatch version two, to which you were careful to draw my attention? I have already posted the above complaint on your BBS, and the Sysop advised me to contact Mona or Irwin on a 800 number which, since I am outside the States, is useless."