#A3000 Diagnostic Pgms?
3 messages in this thread
I am having some problems with my A3000, it crashes and the crashes
are becoming more frequent and more annoying. I can't find any sort
of pattern to the crashes but I am still trying to do so. The
machine passes every memory test that I have run. I borrowed a copy
of "Final Test" but it seems to be for the A500 and A2000 and not for
the A3000. Final Test crashes but I have no way to determine if this
is unique to the A3000 or not.
I am looking for a diagnostic program to try and find the problem. AC's
Guide to the Amiga (summer '93 edition) lists two programs that might
help, they are:
Free Spirit Software's Doctor Ami and Custom Services' STU Amiga System
Test Utility.
The latest Grapevine ad lists a product named "Advanced Amiga Analyzer."
I called them but they could give me no information on this program
(although they were quite eager to take my order). When I pressed for a
number that I could call for information on this program they gave me a
phone number for Commodore. (Boy am I impressed with these guys!)
Is anyone here familar with any of these three programs? If so, I'd sure
like your opionions before I buy one of these.
Thanks in advance,
-J
Jay,
I purchased the Advanced Amiga Analyzer from Grapevine towards the end of
July. I reproduce below the fax I sent them on 2nd August. So far I have
not had the courtesy of a reply
Pete Jones, flying on AutoPilot from Brussels, Belgium
"For the attention of:
Mona or Irwin, Customer Service
Grapevine Group Inc.
SUFFERN, NY 10901
Subject: Advanced Amiga Analyzer
I have received the above-mentioned software (your invoice 44593,
dated 07/12/93). Included was a photocopy of a review of the
Analyzer published in the June issue of Amiga Shopper, a magazine to
which I contribute. On this copy you have carefully marked with an
asterisk the section which states that the analyzer consists of four
dongles, a disk, and a six-page photocopied manual. You have then
carefully typed on the same photocopy a note to say that revision two
of the software has now been released and that the Analyzer now
consists of; a box with lights and a pass-through mouse port; new
software for additional tests; and a printed manual. It concludes by
saying "There are no more dongles." However, when I opened the box,
I found ………..four dongles! To add insult to injury, there was
no manual, not even six photocopied pages, let alone printed. Am I
to assume that this is a mistake, and that you will now despatch
version two, to which you were careful to draw my attention?
I have already posted the above complaint on your BBS, and the Sysop
advised me to contact Mona or Irwin on a 800 number which, since I am
outside the States, is useless."
Given the attitude of the person I talked to on the telephone (which
really left me with a bad feeling) and your experience makes me think that
I'll give one of the other programs a try first.
I hope they resolve your situation soon. If they don't, then send them
a fax telling them that they are getting pad press here on CIS and if
they don't resolve the situation to your satisfaction you will be
posting a summary of your experience for all to read… I hope that
will get their attention.