Customer Service
02-Nov-90 23:13:39
Sb: #19820-Customer Service
Fm: Tom Daigon 76307,3076
To: Mark D. Manes 74030,744
From a customers pov..I mourn the day Impulse lost Stan(The customer
support guy who answered the 800 phone).He generated alot of positive
responses with his enlightened way of talking to people.When Mike H. took
over the task it was a sad day…As a professional video editor it was
embarrasing listening to his blustering about NTSC problems with the VD1
frame buffer.Stupid..and arrogant to boot.I moved on from Impulse deciding
that I would not support such contemptousness Tom/exit